I caught the tail half of Digium's Tristan Barnum's AstriCon session. Tristan Barnum is the Director of Product Marketing for Switchvox at Digium. In her AstriCon session, Tristan stressed how she never ever tells what Switchvox is up to and certainly not what features to expect.
"Switchvox 5.5 is due out the first quarter of the year [2012]. I've never said anything like that ever, but we're very confident that we will have a new release and it will be called '5.5'. I'm even confident enough to tell you what quarter it's ending up in."
She then explained how they are usually very forthcoming with features, and not forthcoming with release dates, but this time they have it reversed. Tristan was pretty tight lipped as to what "exact" features are forthcoming. She did however drop enough hints to read between the lines.
She said support for "contacts" will be improved. She mentioned Active Directory, phone books, mobile contacts and how to integrate them all. Tristan said, "5.5 will have some more extensive and improved contact management. We're going to be consolidating some of these things."
The next thing Tristan said is that they are making a bigger move "up market". Rather than focusing on smaller Switchvox appliances they are going to go after larger organizations greater than 400 seats. They are going to improve how you manage it so it fits better into larger organizations.
One really interesting question by David Michels (which I was thinking as well), was, "why do you insist on calling it an SMB product [Switchvox SMB]?". After all, the product now is hitting multiple hundred seats. Tristan essentially responded that there is one version of Switchvox (unless you count Switchvox SOHO), which simplifies things, but that they're not married to the name Switchvox SMB. She said a name change is not likely at this time. Though she did say as Switchvox gets bigger they could address the name.
The next question was an obvious one since Tristan hinted at stronger "contacts" features. An audience member asked if Switchvox 5.5 would feature Exchange integration. Tristan diplomatically said, "Um... Unfortunately, I've said everything I can say about 'contacts'. So... {nervous laugh} Sorry.". But her body language and nervous laugh gave it away. I can almost guarantee Exchange integration is coming.
It's ok you sort of let the cat out of the bag, Tristan! As a Switchvox fan, this is indeed a huge news. You probably wanted to save it for launch. But now you will get Switchvox fans excited when they read this article and anticipate and look forward to the 5.5 launch. If I'm wrong I guess I will have to contact The O'Reilly Factor's body language expert Tonya Reiman to see where I went wrong. Of course I will owe you one for predicting something incorrectly leading to some Switchvox fan disappointment. I have an idea... Give me a sneak peek at 5.5 for me to review and to coincide with the lunch. Seems like a fair deal, right?
The other thing that seems to hint at Exchange integration is discussion in another question about using IMAP synching for deleting voicemail. Enterprises that have Exchange often don't use or deploy IMAP and prefer to use Exchange's proprietary protocol for email and voicemail deletion. An audience member pointed out that with Cisco CallManager when you delete a voicemail from email, it automatically deletes it from the voicemail system as well.
Tristan responded, "We definitely recognize for some more Microsoft integration with Switchvox." Seems to me like they're going to support voicemail synching with Exchange Server in 5.5, but perhaps I'm reading too much into her comments. If so then I guess I owe Tristan two favors.
She did mention Switchvox Notifier (image above) a plugin for Microsoft Office which offers Outlook integration including the ability to call Outlook Contacts and an integrated voicemail player. But larger enterprises often shy away from Office or Outlook plugins in favor of centralized server-based features. Plus, many enterprises may have Exchange Server but have users using Macs running Microsoft Entourage or even other email clients. Not to mention Switchvox Notifier wouldn't work on mobile devices, so I'm pretty sure they are looking at strong Exchange integration so these features, such as voicemail delete sync work without the need for a plugin.
android apple asterisk at&t blackberry cell phone cisco dell digium e911 facebook fcc google google talk gps im ip-pbx ipad iphone ipod itexpo ITEXPO lync microsoft mobile phone open source outage phone review sip skype sony unified communications verizon video video conferencing voip vonage wireless xbox 360
- Apple (280)
- Bittorrent (2)
- Call Center and CRM (48)
- Computer Hardware (183)
- Computer Software (71)
- Gadgets (650)
- Google (225)
- Home Entertainment (263)
- Internet (173)
- Linux (111)
- Microsoft (376)
- MovableType (48)
- News (187)
- Personal and Humor (118)
- Politics (9)
- Reviews (246)
- Security (2)
- Social Networking (42)
- Sports/Outdoor Technology (9)
- Tablets (32)
- Technology and Science (355)
- Unified Communications (471)
- VoIP (2285)
- Wireless (584)
- p2p (20)
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- October 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- November 2006
- October 2006
- September 2006
- August 2006
- July 2006
- June 2006
- May 2006
- April 2006
- March 2006
- February 2006
- January 2006
- December 2005
- November 2005
- October 2005
- September 2005
- August 2005
- July 2005
- June 2005
- May 2005
- April 2005
- March 2005
- February 2005
- January 2005
- December 2004
- November 2004
- October 2004
- September 2004
- August 2004
- July 2004
- June 2004
- May 2004
- April 2004
- March 2004
Featured Videos