Visual Networks Launches Suite of Voice over IP (VoIP) Assessment and Monitoring Services

New Services Use Real-time Customer Traffic, Optimizing VoIP Deployment and Support

Rockville, MD - Visual Networks, Inc. (Nasdaq: VNWK), a leading provider of network and application performance management solutions, today announced the immediate availability of a suite of on-site Voice over IP (VoIP) readiness and monitoring services. The new offerings utilize the company's flagship offering, Visual UpTime Select, a modular solution that provides in-depth, real-time and historical information that enables enterprises to intelligently manage VoIP and network availability across the entire enterprise.

Visual Networks' VoIP services provide a range of diagnostic network health reports based upon real-time customer traffic which is crucial to the successful deployment and ongoing support of VoIP. The on-site services deliver an analysis of existing performance levels and bandwidth usage, providing enterprises the necessary intelligence to plan and optimize the performance of the wide area network for VoIP success. Among the metrics measured and reported on for each site analyzed include round trip delay, jitter, packet delivery ratio, availability, bandwidth utilization, and granular burst analysis. Enterprises will also receive a comprehensive report identifying users, applications and servers at each site, highlighting those that account for the majority of bandwidth consumption.

Visual Networks' services range from two-day single-site assessments to five-day multi-site assessments, with the longer, more comprehensive engagements providing more detailed metrics. Enterprises also receive recommendations on suggested network changes to optimize VoIP as well as reports ranging from number of calls supported per site, circuit upgrade recommendations, Class of Service (CoS) prioritization, and throughput measurements.

"By offering a wide range of VoIP analysis services to our existing and prospective customers, we are providing enterprises the flexibility to choose the one that best meets their varying business needs," said Larry Barker, president and CEO of Visual Networks. "Using our services, enterprises can analyze their own real-time traffic, thereby obtaining detailed evaluations of network readiness and capacity requirements before deployment or receive granular insight into current VoIP service levels."

"With VoIP adoption by businesses accelerating, organizations require holistic solutions such as UpTime Select that provide real-time visibility and troubleshooting capabilities for every site," continued Barker. "To meet this market demand, in our second fiscal quarter we anticipate releasing an enhanced VoIP software module that will provide additional analysis capabilities."

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