VoIP Quality from bad to worse

Tom Keating : VoIP & Gadgets Blog
Tom Keating
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VoIP Quality from bad to worse

Brix Networks, a company that develops monitoring tools for service providers, analyzed data it gathered from a Web site it created a couple of years ago called TestYourVoIP.com. The site does a bandwidth test and allows consumers to test the quality of their VoIP services. In its study, published Monday, the company stated that call quality has declined by about 5 percent in the past 18 months. Further, nearly 20% (1 in 5) VoIP calls have unacceptable quality.

This seems overly inflated to me. Surely, 20% of calls can't be that bad or customers would switch from VoIP back to landlines. Me thinks this study is skewed to help build some publicity for Brix Networks. In fact, several bloggers and newsites have covered this study already.

Also, part of the About Brix Networks states, "to offer reliable and high-quality experiences in voice, video, data, and mobile services". So obviously, it behooves them to say that QoS monitoring is necessary - that's the service they sell.

Or perhaps Brix Networks in in cahoots with strong net neutrality proponents to try and prove that net neutrality is needed to prevent the cable MSOs, and broadband carriers from "squeezing" out VoIP players by throttling their bandwidth.

Or it could simply be all those MySpace blogs and YouTube videos clogging the damn Net! You make the call.

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