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Indus' new service delivery mgmt.

September 26, 2005

Indus International Inc., a provider of service delivery management (SDM) solutions, today announced a new and improved Service Delivery Management offering.

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With a broader feature set, new tools and improved usability, the enhanced and expanded Indus solution is designed to enable clients to perform more tasks at the point of service, improve communication across departmental silos and manage enterprisewide performance in real time. As such, Indus clients are provided with “unparalleled capability to achieve world-class performance,” according to the company, by improving productivity, reducing costs, increasing customer loyalty and generating new revenue streams through service delivery.

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According to the company’s new-product announcement, the enhanced offering for Service Delivery Management includes the following enhancements:� �

More Flexible and Dynamic Asset Tracking —�Indus Asset Suite software offers increased ability to track mobile assets and dynamically change owners, operators and maintainers throughout the lifecycle of the asset.
Increased Mobility and Field Service Optimization —�Indus Service Suite software provides increased ability to access required data and parts in the field and more flexibility to plan tasks around schedule interdependencies.
Improved Customer Management Performance and Ease of Use —�More than 160 enhancements have been incorporated into Indus Customer Suite software to further boost performance and scalability, integrate advanced technologies and deliver unparalleled ease of use and flexibility.
Proven Methodology for Driving ROI — The new Indus Value Assessment methodology combines the latest advancements in value analysis and software delivery with proven best practices to provide achievable ROI goals and to create an action plan tied to strategic business objectives to meet those goals.

For more information on the company and its products, visit Indus online.��

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Related Tags: service delivery, suite software, delivery management, Indus, indus, service

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