October 2010 Archives

I have just spent the last three days living and breathing nothing but Avaya at the North and Latin America conference in Las Vegas, an event attended by over 1,500 Avaya employees, business partners, and DevConnect partners. The conference itself was held at the famous MGM Grand Hotel and Casino, a complex so massive that it took me 15 minutes to walk from my hotel room to the conference centre and another 5 minutes to the eating area. As with most Vegas hotels, the MGM Grand was a living and vibrant city unto itself, complete with the ubiquitous quickie wedding chapel, food courts, and, of course, ample opportunities for gambling.

For me the conference was an invaluable resource, not only for the telecom information it delivered, but even more so for the glimpse it provided into what has happened with Avaya since the Nortel acquisition and, more importantly, where Avaya is headed in the future.

Continue Reading...

On October 20th at Avaya's Global Sales and Partner Conference in Las Vegas, Digitcom was awarded Avaya's coveted SME Canadian Business Partner of the Year award. Digitcom.ca was one of only a small handful of companies honoured at the conference among more than 1,300 Avaya Business Partners who represent Avaya products and services in North America. (You can watch the video here).

To be considered for the prestigious Business Partner of the Year award, eligible companies must achieve sterling 90 percent customer satisfaction rating, demonstrate industry leadership and outperform key strategic goals.

Continue Reading...