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A SPAC is a special purpose acquisition company that raises money from investors to determine a target company to acquire later. They typically have two…
UNIFIED COMMUNICATIONS
Technology
We wanted to share these great tech predictions – as a guest post from the COO of Data Theorem, Doug…
Quanergy continues to push the envelope with its new M8-Prime Series LIDAR sensor which provides a market-leading angular resolution of…
DZS is a company you may not have heard of but they are worth noting. Formerly Zhone Technologies and DASAN Zhone…
Unified Communications
Ooma has been rolling out lots of interesting news over the past year or so. From a 4G wireless home phone,…
Security
Consider the following scenario. An IT manager has a close relationship with a coworker but the IT manager has a suspected…
More Articles
AI can be used in numerous fields and we find its application in the medical space to be extraordinary as it…
![[24]7.ai Engagement Cloud Integrates the Best of Digital and Voice for Customer Interactions](https://blog.tmcnet.com/blog/rich-tehrani/wp-content/uploads/2020/11/247AI-Fitout-Sydney-007-365x265.jpg)
7.ai has been building a truly unique customer interaction company over the past two decades, quietly and under the radar while…
While the global pandemic has hit every vertical industry hard this year, there is no other horizontal industry than contact centers…
In the past we have written about Cyara providing CX assurance in the cloud as companies embark upon digital transformation. The…
Having been in and covering the call center space since the 1980s, before the term call center was invented, we can…