UCaaS leader RingCentral, Inc. has just launched RingCentral Rooms for Poly, bringing RingCentral Video to every work space. Designed for a flexible and hybrid workforce, the…
Cybersecurity
We made a trek to Canada in June of 2010 to meet with Elfiq Networks and spoke with JP…
The number of hacks taking place in 2020 is bewildering and there is no sign of a slow-down. Garmin’s…
Technology
With millions of workers around the world working from home and social-distancing making it difficult to service endpoints face-to-face, companies…
We’ve known for years that Apple’s ARM-based chips are becoming so powerful they can outperform Intel on the desktop. In…
Just a few days since Mercedes and BMW amicably ended their autonomous driving partnership, comes this news… Mercedes-Benz and NVIDIA…
Unified Communications
We’ve reported on Infobip before… Infobip Conversations, an Automated Omnichannel Cloud Contact Center Solution with Chatbot Support. In addition, we broke…
IP Communications
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15-year-old Coredial spent much of this year focusing on its award-winning channel relationships as well as its award-winning UCaaS solutions where…
Last summer we broke the news on Journey.ai adding identity and trust to the contact center. The company has just released…
There are many reasons why companies want to work with numerous cloud vendors… They may have acquired companies which do not…
Omnichannel customer engagement solutions company eGain has added some great new features to its solution allowing third-party bots to better integrate…
These are unprecedented times for the global workforce. With the pandemic happening many workers are home and this could be a…