While the global pandemic has hit every vertical industry hard this year, there is no other horizontal industry than contact centers being challenged to transform…
Cybersecurity
Technology
Range anxiety is a huge problem for may EV owners as they don’t want to run out of power and…
Amazingly, WordPress powers 37% of all websites while competitive solutions Joomla and Drupal have decreased in share and are still…
Gaming has pushed the boundaries of memory technology and now AI and ML has also embraced leading-edge memory tech. The…
Unified Communications
IP Communications
More Articles
In the past we have written about Cyara providing CX assurance in the cloud as companies embark upon digital transformation. The…
Having been in and covering the call center space since the 1980s, before the term call center was invented, we can…
Talkdesk is one of a handful of companies that really came out at the right time – with the right technology.…