Latest Blogs
A SPAC is a special purpose acquisition company that raises money from investors to determine a target company to acquire later. They typically have two…
UNIFIED COMMUNICATIONS
At-home workers have often been challenged when it comes to working on corporate applications. This has led to the…
As enterprises move to the cloud, they are adopting hybrid network security architectures that incorporate cloud-first technologies like SASE…
Technology
DZS is a company you may not have heard of but they are worth noting. Formerly Zhone Technologies and DASAN Zhone…
This past June we gave our opinion on why the Intel-Apple split is a disaster for Intel. That post focused…
Timing is everything it seems. Just yesterday we told you we have been surprisingly accurate with our predictions but when…
Unified Communications
Windstream has been saddled with a massive amount of debt for many years and as it struggled to pay it down,…
Security
Consider the following scenario. An IT manager has a close relationship with a coworker but the IT manager has a suspected…
More Articles
AI can be used in numerous fields and we find its application in the medical space to be extraordinary as it…
![[24]7.ai Engagement Cloud Integrates the Best of Digital and Voice for Customer Interactions](https://blog.tmcnet.com/blog/rich-tehrani/wp-content/uploads/2020/11/247AI-Fitout-Sydney-007-365x265.jpg)
7.ai has been building a truly unique customer interaction company over the past two decades, quietly and under the radar while…
While the global pandemic has hit every vertical industry hard this year, there is no other horizontal industry than contact centers…
In the past we have written about Cyara providing CX assurance in the cloud as companies embark upon digital transformation. The…
Having been in and covering the call center space since the 1980s, before the term call center was invented, we can…