Unified Communications, Who Needs It?

It is not surprising that the varied ideas and definitions of Unified Communications (UC) has caused some confusion among enterprises, and to some it is increasingly difficult to determine the value UC delivers to businesses. However, if the number of e-mails, voicemails, telephone calls, instant messages, newspapers and Web sites the average employee encounters during a given day are considered the need of UC begins to come into focus.

That is because businesses often require an all-inclusive unified communications approach with the understanding that communication needs vary depending upon the organization.

To learn more about it read this TMCnet article here.

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February 19, 2008 10:43 AM |