June 2010 Archives

Within Aculab, we're often discussing the general acceptance of VoIP and whether we're any closer to the time when traditional TDM voice will disappear. One thing that is clear is that whilst we are in the midst of a large shift towards IP voice, the general use and acceptance of VoIP is still at a slower pace than we were predicting 1, 2, 5 and certainly 10 years ago. One analogy recently drawn in our discussions was with the continental drift. Plate tectonics theory states that whilst the actual speed is very slow, somewhere between the growth of a fingernail and the growth of human hair, it is relentless and unstoppable leading to the creation of new geographic features along its path, such as mountains and volcanoes - again an analogy we quite liked.

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Today is the day - queues at Apple stores around the world of people waiting to get their hands on Apple's latest piece of tech. It sounds like a fantastic piece of kit, and I would love to have one (if I hadn't just splashed out on a Nikon DSLR camera then I might have been tempted). The feature I have been most interested in is the video chat application that Apple has come up with, FaceTime.

As I wrote in my previous post, this could kick start the video communications market, a feat that others have tried previously but with limited success. You may also know that one of the other topics I am following closely, and for which Aculab has a great product, is HD voice.
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Apple-iPhone-4-The-Worlds-Thinnest-Highest-Resolution-SmartPhone-3G.pngIntroduction
The recent announcement by Apple of the iPhone 4 and its support for two-way video chat using the new FaceTime application has once again brought the subject of video communications, and in particular mobile video communications, to the table. As many have already pointed out, this is not a new concept that Apple has invented. The idea of two-way video calls has been around for decades and mobile video call services have been in existence for several years - but with limited take-up. Perhaps this time, with Apple's backing, it might reach mass market.

The power of Apple stems from the way its devices are a pleasure to use.
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Failover or failsafe?

June 18, 2010 10:06 AM | 0 Comments
I recently had a conversation about the need for PSTN failover. The basic proposition being that VoIP, IP telephony, SIP, Skype, etc. are OK, but if you have an IP network - be it broadband/DSL or SIP trunking, or an Ethernet WAN/LAN - you must have the option of being able to failover to the PSTN. Why?
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Recent Comments

  • Houston CRM: Integrated communication is the new wave and it benefits any read more
  • los angeles unified communications: Having all types of communication integrated makes things so much read more
  • Kevin Rodak: http://www.youtube.com/watch?v=Eff7M9EZYPc Leaked military protoype test video ... lots of capability read more
  • Eddie Marietta: Extremely useful and informative article. I wish i can do read more
  • Erin Locknane: Stumbled into this site by chance but I’m sure glad read more
  • David: This is good information on FoIP, and you may want read more
  • Jules Turnner: Good job! read more
  • Ebonie Behrman: Awesome blog! read more
  • Aculab: Steve, Interesting scenario you have, and I am sure one read more
  • Steve Klinger: Hello Andrew, We have 14 offices across the world with read more

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Recent Activity

Thursday

  • Aculab tweeted, "New Blog: 'The kiss of life for caller authentication' Ian Colville explores the benefits #voicebiometrics bring to caller authentication; how to address common challenges & how to deliver a #secure and efficient CX #VoiSentryhttp://ow.ly/fHAA50v11oB "

Sunday

  • Aculab tweeted, "If you're thinking about adding #voicebiometrics to your contact centre or customer service application, this guide will help with areas such as user enrolment, multi-factor authentication & handling identity claims #CustomerExperience #HearTheDifference http://ow.ly/Fdn150uYuc7 pic.twitter.com/RBOruUpV75"

Thursday

  • Aculab tweeted, "Welcome #VoiSentry from @aculab to the DevConnect Marketplace! VoiSentry is voice biometrics tech that enables speaker verification, cost-effectively, to virtually any telephony-based application. https://www.devconnectmarketplace.com/marketplace/aculab/voisentry …"

Today

Wednesday

Today

  • Aculab tweeted, ".@aculab voice #biometrics solution now ‘Avaya Compliant’https://www.biometricupdate.com/201906/aculabs-voice-biometric-solution-now-avaya-compliant …"

Monday

  • Aculab tweeted, "Lab-quality voice recordings can be used to accurately identify people diagnosed with Parkinson's disease. These researchers made these assessments more cost-effective and practical by using telephone-quality recordings: https://doi.org/10.1121/1.5100272 … @SomervilleOx @aculab @EdinUniUsherpic.twitter.com/ZoJ9ktJlnW"
  • Aculab tweeted, "Check out the FindBiometrics Directory where you'll find the leading solution providers for #financial, #enterprise, #government, #healthcare biometrics and more! @Neurotec @AimBrainHQ @innovatrics @aculab @AratekBio @Veratad http://ow.ly/V6eU50uyYeq pic.twitter.com/j9RFOgcvPt"

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