Hope For Haiti Telethon Results

| Contact Center/CRM Views and Analysis

Hope For Haiti Telethon Results

The Hope for Haiti telethon was a success. The Los Angeles Times reported that more than 83 million people tuned in Friday night with an average audience of more than 24 million viewers, leading to at least $61 million in to help survivors of the Jan. 12 earthquake.

Those viewers generated massive call volumes. TeleTech was one of several companies assisting in taking donor calls. Its volunteers handled over 80,000 calls alone.

There are other and continuing ways to help the victims. One of our readers, named Simon, wrote to me with the following:

"I read your post today mentioning how to donate for disaster relief to Haiti. I don't know if you've seen this, but the international non-profit group CARE already has over 100 of its workers on the ground in the country and the organization is also raising money to deliver aid to the 3 million people affected by the disaster. The group has been there since 1954 and they have the infrastructure in place to begin giving aid immediately:

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