Have you got a bright, shiny new database but no idea what to do with it? Databases can't exist in a vacuum...they're only as good as the technology you use to tie it into your call center. Don't have time for a long, drawn-out implemenation? Then a hosted solution is right for you.
Still confused? Sign up for this Thursday's free Webinar, called "An Affordable, On-Demand
Approach to Customized Contact Handling," sponsored by UCN and eCallology, and hosted by yours truly. Find more information here: http://www.tmcnet.com/webinar/ucn/affordable-on-demand-approach-to-customized-contact-handling.htm
"See" you there.
TES
