Teleservices giant Convergys Corp. today announced it will open new facilities in Kentucky and Texas as part of a plan to increase capacity for its Customer Care business. The two new customer care centers are in addition to the previously announced Albuquerque, New Mexico facility Convergys acquired in December.
In the first quarter of 2007, Convergys expects to open a new 600-agent contact center in Erlanger, Kentucky, in the Greater Cincinnati metropolitan area. The company also plans to open a contact center in Longview, Texas in the second quarter of 2007 with approximately 550 employees.
Hiring has begun for both contact centers. Interested parties should visit www.convergys.greatjob.net for details.
TES
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