UniPress Software's Web-based service desk product, Footprints, has always been a dynamic solution. The company has been sensitive to the needs of the customer service industry and has always acted accordingly.

Today, UniPress announced the addition of a change management module to Footprints. The addition is being offered to assist help desk and support organizations in automating and controlling IT change management activities.

For more info, read David Butcher's summation here: http://www.tmcnet.com/channels/unipress/web-based-help-desk-articles/unipress-offers-new-management-tool.htm.

TES