New Indian Outsourcing Initiative

OnviSource Acquires Davacord

Instranet awarded for trend-setting

Talisma Announces 2 New Users

SSA Global To Acquire Epiphany

Voxify Customer Wins Award

NextNine Supports FTS Billing & CRM

It's All for the Kids!

Convergys, Palmetto GBA: Here For Your Drug Calls

It's Harder To Make It Easier

Daffodil Enhances CRM Solution with v1.2

Microsoft Skips A Digit Altogether For CRM 3

Talisma Manages Cruise Line Guests' Diverse Questions

Concerto-Aspect Follow-Up

Concerto, Aspect To Merge As 1 Company

Sage Software Offers ACT! Premium for Web 2005

RightNow Announces Voice-Enabled CRM

Personal Data 4 Sale! Get It While It's Hot!

Siebel Today Announced CRM OnDemand 8

IBM Opens Another Center In India

Horizon Healthcare Receives Top Ranking With Siebel CRM

e-Glue Launches Guideline 5.4 For Contact Centers

Talisma Today Announces KnowledgeBase.net 5.0

Witness Insight Into Recent Acquisitions Boom

StayinFront, DataFlux Announce Data Quality Offerings

Washington Bank Selects SEDONA For CRM