Siebel Today Announced CRM OnDemand 8

Siebel Systems, Inc.�announced today the launch of Siebel CRM OnDemand release 8. This release of the company’s hosted CRM offering introduces new features that streamline team collaboration and enable sophisticated segmentation for targeted marketing programs. The enhanced functionality in release 8 expands on the capabilities of Siebel Systems’ hosted solution, including a hosted data warehouse, advanced analytics capabilities, industry-specific editions and a prebuilt, integrated hosted contact center. New features include the following:��

• Group calendaring and delegated task management;

• Advanced collaboration and group sharing;

• Contact networking; and

• An advanced marketing segmentation wizard.�

With this latest release, users can now analyze group calendars in a single consolidated view for better workload management and track assigned tasks through completion for maximum customer satisfaction. Because it provides built-in integration to familiar applications such as Microsoft Outlook, Siebel CRM OnDemand enables rapid user adoption.

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For marketing program development and planning, the new Marketing Segmentation Wizard assists in uncovering additional revenue-generating opportunities within contact networks. In segmenting contacts by way of using multidimensional criteria, users are able to customize campaign messages for effective target marketing. As campaigns are deployed into the field, marketing program managers can use insight-driven analytics and business intelligence tools to monitor and react to the sales performance on opportunities generated, which can ultimately improve program ROI and deliver immediate business impact.

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Siebel CRM OnDemand Release 8 is available now.

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Related Tags: marketing, Siebel, siebel, release, OnDemand, hosted

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