By David Sims
[email protected]
The news as of the first coffee this morning, and the music
is Peter Wolf’s Long Line album. It’s
fun making a musical discovery like this, I mean I liked the guy’s whammer-jammer
rave-up act with the J. Geils Band as much as the next high school kid, but his
solo stuff, especially Sleepless, is way
better than I’d imagined – much stronger than Mick Jagger or Roger Daltrey’s
solo ventures, for comparison. No wonder
that band fell apart as soon as he left:
SalesPage Technologies, a vendor of customer
relationship management (CRM) software, has announced that U.S. Global Investors, Inc. has selected SalesPage Technologies’
fund.space CRM product.
Tailored specifically for the financial services industry, according
to SalesPage officials, the Web-based fund.space product and fund.space Mobile
for Blackberry provide U.S. Global Investors with a comprehensive
customer-focused product.
“Having added a wholesale distribution group to our existing
business, we were looking for a CRM product that not only met our requirements,
but could get us up and running quickly while helping us address a number of
business process issues,” said Susan B. McGee, president of U.S. Global
Investors.
Michael Pessetti, vice president of sales and marketing for
SalesPage Technologies said “as an end to end system, fund.space provides a
solid platform of information on which our clients can process and track their
transactional data, as well as develop and implement sales and compliance
strategies. It also offers staying power well beyond the initial
implementation.”
SalesPage will also provide several services to U.S. Global
as part of the implementation, including integration of transactional data from
DST Systems and multiple Omnibus platforms.
To aid in their preparations for compliance with the pending
22c-2 regulations U.S. Global will implement the SalesPage Trade Analyzer module.
This will enable them to establish business rules for monitoring trading
activity as transactions are processed into the fund.space system from multiple
sources.
SalesPage officials claim fund.space is “the most
comprehensive CRM package created specifically for firms in the investment
management industry,” that it’s designed specifically for asset management
companies, annuities firms, and investment providers, with additional
applications that can be tailored for a broader spectrum of financial
organizations.
…
Happy birthday Eleanora Fagan, born today in Philadelphia in 1915. You
might know her better as Billie Holiday, considered by some to be the greatest jazz
singer ever.
…
Teradata, a division of NCR Corporation,
has announced that the Canal+ Group has
deployed a Teradata enterprise data warehouse.
This choice, which Teradata officials aren’t shy about
saying was made “following the implementation of Siebel real-time management
and analysis products,” will give the Canal+ Group a 360-degree view of its
eight million subscribers.
The goal is to enable many of the group’s departments, such
as marketing, contact center, human resources, finance and others, to use the
decision-making system.
The Canal+ Group decided to support the installation of the
Siebel analytical and decision-making products with the Teradata enterprise
data warehouse. Faced with a situation that the traditional warehouse could no
longer cover its emerging business needs, the increasing number of users and
the scope of its new corporate projects, the company decided to revamp its
technical environment using an enterprise platform.
“To respect our deadlines, we had an urgent need for a
robust infrastructure that was extensible, in order to become a real
centralized infrastructure for Canal+ IT system,” said Pierre Gressier, chief
information officer at Canal+ Group.
By consolidating its data marts and information centers, the
company was able to reduce considerably the overall maintenance and
administration costs of its old systems.
It appears to be working: The analytical products provided
by Teradata have already enabled the marketing teams to improve the bases of
analysis for calculating ratings and customer populations, company officials
say.
Their objective is to conduct regular campaigns to gain new
customers and improve existing subscriber loyalty by further focusing their
targets and messages.
The list of specifications prepared by the group management
highlighted the need for migrating the data warehouse as well as existing data
mart and information center functions without changing the original models. The
product also had to be completely compatible with the Siebel products.
…
I.D. Systems, Inc. has announced that it
has received orders from the U.S. Postal Service to deploy the company’s Wireless Asset Net powered industrial vehicle
management system at 16 additional USPS facilities.
These orders increase the number of USPS facilities
deploying the Wireless Asset Net to 38. Under the terms of the USPS’ three-year
national contract with I.D. Systems, up to 460 USPS facilities can order the
Wireless Asset Net system. The 16 new facility orders are valued at
approximately $5.6 million.
…
A new ABI Research study titled “RFID Annual
Market Overview: Vertical Market and Application Market Overviews for Tags,
Readers, Software and Services” is now
available.
It provides a high-level, but still “detailed,” examination
of RFID technologies, applications, and addressable vertical markets by region,
and is intended to give readers a general outline of the broad RFID market.
According to Erik Michielsen, Director, RFID and Ubiquitous Networks Research, “RFID
shows nuances across technologies, active and passive designs, and a wide range
of frequency bands. This study not only explains these technologies, but also
identifies the relevant applications for them and how vertical markets are
building use-cases for them within application and business process
environments.”
The research also highlights the differences between low-growth RFID
applications such as access control, animal tracking and vehicle
immobilization, and high-growth applications such as personal identification
documents, contactless point-of-sale and item-level RFID tracking.
“The study includes a number of vendor profiles,” adds Michielsen, “and it’s
worth pointing out they are not intended to be any kind of ‘Top 30’ list;
rather, they have been chosen to reflect the wide range of specializations,
company sizes and global locations that characterize the massive RFID
ecosystem.”
…
The number of
businesses embracing hosted software has grown steadily,
especially in the last couple of years, with small businesses leading the
charge, writes the Project
Management Blog.
According to the Yankee Group, the applications that SMBs
are most often implementing via a hosted provider are marketing, project
management, time and billing, accounting/financial, CRM, merchant services,
inventory management, messaging and payroll.
More good stuff at the blog.
If read off-site hit http://blog.tmcnet.com/telecom-crm/
for the fully-linked version. First CoffeeSM accepts no sponsored
content.
Ramsay midwood has a new record on the way!
Popular delusions and the madness of cows....
rough cuts and demos available at lulu.com/ramsaymidwood