By David Sims
[email protected]
The news as of the first coffee this morning, and the music is Ornette Coleman’s Change of the Century:
Business Objects has claimed to be the first BI vendor to offer software as a service, according to SAS, who counter-claim SAS has provided customers with hosted products for five years. “In 2005 we earned $20 million in revenue from these offerings,” a SAS official said, claiming that makes SAS “the largest on-demand business intelligence software vendor.”
While Crystalreports.com is a report sharing mechanism and doesn’t offer any other functionality, SAS’ software as a service offerings do provide users with SAS Enterprise BI Server, including capabilities for portals, query and reporting, Microsoft Office integration, OLAP and analysis.
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The article said “head office roles will be cut and call centre jobs transferred overseas.” Given that there are about 17,000 employees total, the job losses will affect one in four staff.
However, the Post says “there will be little impact on Virgin Mobile which is being run as a separate business following the pounds 962 million purchase of the company last month.”
Naturally there’s a lot of uncertainty, but one thing relatively well understood is that “most of the combined group’s call centers will be outsourced, with some of the jobs going to offshore centers in India.”
NTL emerged from bankruptcy protection in 2003, organizing a rights issue to raise pounds 824.3 million and cutting workforce, axing 1,500 call centre jobs two years ago.
As the Post reports, “NTL merged with Telewest in March to create the largest provider of residential broadband services in the UK. It has indicated that savings will total pounds 250 million over the next three years.”
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According to Songtham Phianpattanawit, a guy who never has to spell his name over the phone when speaking to Westerners and True’s managing director of corporate solutions, wholesale and data, “The latest offering, ‘MPLS Data Networking Solution’ from True, in conjunction with Cisco, will provide our customers with tremendous operational benefits.”
The True MPLS product supports customers’ demands for converged networking products, company officials say, characterizing it as “especially suitable for enterprises that view network connectivity as crucial for their business and that have branches in many locations.”
At the core of True’s Cisco IP NGN architecture are the Cisco 12000 Series Router and the Cisco Catalyst 4500 Series Switch. The Cisco 12000 Series comprises routers that scale from 2.5 Gbps/slot to 40 G/slot to service-enable carrier IP/MPLS core and edge networks.
MPLS is an industry-standard technology that developed from Cisco’s tag-switching technology. It’s embedded in Cisco IOS software, the operating system in Cisco’s routers and switches.
True Corporation Public Company Limited the largest wireline service provider in Bangkok, the largest broadband provider in the country and a major player mobile phone service provider.
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Jon Alcantara, COO of MAP Telecom said the deal will hopefully keep MAP “in the forefront of VoiceXML hosting in Europe.”
Jonathan Taylor, Voxeo’s CEO called the partnership “a key part of Voxeo’s efforts in Europe and the Middle East.”
The Voxeo platform will be operational in MAP Telecom’s facilities in the South of France starting this month and will be rolled out across facilities in Lebanon, Saudi Arabia, Jordan and Egypt, among others, over the next 24 months.