Industry observer John Klossner says he's become "especially appreciative of the terminology used in the world of knowledge management -- a term that is now being used for what used to be called social networking."
Which is an interesting take, as this reporter remembers hearing "knowledge management" sooner than he did "social networking." Funny how these things work.
"Knowledge management sounds much more grown up," Klossner says, and he has a point. It sounds more like, well, actual work, and not so much like sitting around the bar chatting up people and exchanging phone numbers.
As Klossner sees it, and he's got a pretty good definition as far as we know, the goal of knowledge management is "to get the right information to the right person at the right time. After reading numerous pieces on knowledge management, it also seems as if you have to include the word 'knowledge' in that information."
He hit FCW.com and found the following terms in the knowledge management world: "knowledge services, knowledge-enabled, knowledge transfer, knowledge repository, knowledge portal, knowledge discovery, knowledge coordinators, knowledge audit, chief knowledge officer, knowledge networks, knowledge management integration, knowledge sharing and -- of course -- knowledge professionals."
Read more here.
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