February 2011 Archives

Today’s Fax-over-IP session featured Mike Coffee of Commetrex and Max Schroeder of FaxCore. Mike pointed out that the first FAX machine was installed over 100 years ago and that the t.30 standard, which was issued in 1980, is now the most ubiquitous computer protocol. The fax industry does not foresee the demise of faxing any time soon, Mike and Max noted, because many industries will only accept faxes as legal documents since they can be date- and time-stamped.

The new standard, t.38, was first deployed in 1998. The first phase of the deployment targeted intra-company use. Continue Reading...

This morning at the SIP Trunk-UC Summit at ITEXPO Matt Vlasach of Unwired Revolution discussed supporting remote workers in "SIP: Unifying the Distributed Workforce." In this case study he described how the Ingate enables a connection to the Microsoft Lync which transforms the Lync TCP packets to UDP so they can be delivered to the ShoreTel servers and to Paetec SIP Trunking services. It also protected all the Unwired Revolution network assets.

ROI in Two Years: Matt described that the payback for the enhanced service model was less than two years and the return on investment was more than adequate to meet the requirements of the company.

The next steps are to integrate this with CRM and to support mobile VoIP and then to communication enable business processes for the customer.

Matt offered 5 tips for evolving to UC:
1. Make sure the customer LAN and the WAN is UC ready minimizing jitter, delay and packet loss
a. Use a networking monitoring tool or service to evaluate the network on a hop-by-hop basis to see where issues may be encountered
2. Use SIP and find a reputable service provider than can offer quality of service
3. Understand how people work and communicate
4. Evaluate multiple UC vendors and be willing to have a multi-vendor solution
5. Phase in the deployment and use an implementation specialist

"SIP is the glue for Unified Comms and Ingate makes it all work for interoperability and security," he concluded.

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The SIP Trunk-Unified Communications Summit is in full swing here in sunny Miami Beach at ITEXPO.  We’re blogging live from the SIP Trunk-UC Summit.  If you’re attending the show stop by the Summit in room A208 – you don’t want to miss Aastra, ShoreTel, Broadvox, VOIPSA, EarthLink Business, Qwest Business just to name a few of our panelists – all of whom are leading visionaries in SIP, SIP trunking and UC.

This morning our panelists for the Town Hall Meeting engaged in a very lively discussion about what Unified Communications really means.  

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