Testing Business VoIP services is one of many important uses for a test automation framework. Ensuring continuous and reliable VoIP services for business customers is the foucs of today's blog entry.
NGN Relaibility Introduction
US businesses expect high percentage (five-nines 99.999%) reliability from their traditional PSTN telephone services. They take it for granted and won't accept poor quality telephone calls while doing business with their customers. In 2009, a significant number of business customers cut their traditional PSTN TDM landlines to reduce costs and adopted new carrier provided business VoIP and IP Centrex phone services.
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