My name is Clinton Fitch and I'm the Unified Communications Product Manager for Spanlink Communications. I have been involved in the Unified Communications and Contact Center industry for ten years now, starting back with Cisco Call Manager 2.0 (Yikes!) back-in-the-day. I've been with Spanlink now for five years, starting out as System Engineer before moving into management & my current role with company. In addition to my work in UC, I'm also a Microsoft MVP in Mobile Devices. You can find me writing on various sites and blogs for the mobile space as well as it is my other technology passion in life.
Spanlink Communications is based in Minneapolis, MN and we are a Cisco Master Certified Unified Communications partner as well as holding several Advanced Technology certifications in UC and Contact Center. Spanlink is 20 years old now and has been a primary Cisco partner for over ten of those years. Spanlink is also a Microsoft Gold Certified partner as well has having a variety of relationships with other partners to meet our customer business needs.
So what can you expect out of this blog? It's rather simple actually. My goal is to provide iniformation on this somewhat vague "thing" that is Unified Communications. I'm primarily going to cover technology, trends, observations and I'll pepper in real-world examples as well. I want to give you the readers information you can use to make your own UC decisions both now and in the future.
So again, welcome! Be sure to bookmark us and come back often.