Intelliverse is shifting its business focus away from Hosted PBX to other voice services. Intelliverse used to be called Voice.com. I think they are going back to basics. Conferencing, network messaging, and IVR.

If they thought they were leaving a red ocean (Hosted PBX) for a less competitive sector, I think they are mistaken. XO, Ifbyphone, Voxeo and others are in the Hosted IVR space. There are other companies that sell communication services as a service. And there are many companies in the conference space, including many free conference services.

I don't yet know what will happen to the agent channel.