March 2010 Archives

It really doesn't matter what VoIP system you installed as they all generally have one architectural characteristic in common; the configuration database. Like CISCO configuration professional. Depending on the system and it's level of support, you might find a database engine that ranges in complexity from an Access Database to a full blown SQL database. The database will store configuration information, status information and often, call detail records that document phone system activities. Continue Reading...

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