Amazon Connect Basic Pricing Model
Even the most hostile competitor will grant that Amazon has changed the pricing game in call center technology. "No license fees" and "pay only for what you use" are compelling strategies that would stop a man on a galloping horse! Amazon typically summarizes the cost of its Connect call center as consisting of three components; the service usage charge, the cost of a ten digit voice number and the cost per minute of using that voice number.
Pricing Examples
An end-customer calls using an Amazon Connect US toll-free number in the US East (N.
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