This morning, Accurate Always announced the release of a new series of call recording systems, the Voxida 3000 digital voice recording series. Accurate Always makes turnkey recording systems for quality monitoring and recording in contact centers. Their systems are able to log digital and analog telephone and radio, proprietary PBX, intercom, turret and VoIP calls.
Today's press release is available on TMCnet at:
Accurate Always Releases Optimized Voxida 3000 Series of Call Recording Systems
The new 3000 series consists of three offerings -- the 3100 designed for smaller installations and the 3200 and 3300 for mid-range and larger call centers, financial brokerages, military, aerospace and defense. Accurate Always describes the systems' capabilities as follows:
"All units can be configured to support multiple telephone, radio, VoIP, turret and PBX telephony interfaces in a single chassis. The units are self-aware and are built with hardware monitoring systems in place. All call recording systems feature hot-swap and easy swap components, which require only moments in the field to rectify any system uncertainty."
The following screen shot is kind of small but gives you an idea of the user interface for these call recording systems:
AB -- 5/25/05
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