Noble Releases Enhanced Contact Center Management & Reporting

I thought this news item from Noble Systems Corporation was worth noting, as I have not seen it reported elsewhere:

Noble DCRT 4.0 Delivers the Newest Generation in Contact Center Management & Reporting From Noble Systems

Noble Systems is a developer of contact center technology. DCR stands for Dynamic Center Reporter; the new release provides an improved graphical interface for managing agents, lists and programs and for real-time reporting.

What is the product like? Noble's Web site doesn't show you much, other than these images from a PDF brochure, which might give you some idea of the user interface:

AB -- 6/29/05

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June 29, 2005 12:28 PM | 0 Comments

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