Today Left Bank Solutions announced that Michael Bateman has joined its board of directors. Left Bank Solutions is a provider of workforce management (WFM) software; its product Monet is used in call centers for efficient deployment and management of workers.
Michael Bateman brings to Left Bank over 40 years of technology and call center experience. He was previously chairman, president and COO of Blue Pumpkin Software, and has served in management at Tandem Computers, International Data Sciences, Arthur Andersen, ADL Systems and Honeywell EDP.
Bateman cites Left Bank's "massive potential" as the key motivator for his joining the board. He says that Monet WFM OnDemand "is strongly positioned to capture significant market share in the small and midrange call center markets." Monet WFM OnDemand was launched in July 2005 as a hosted WFM product for companies that want to try out WFM without a large up-front investment.
Charles Ciarlo, CEO and founder of Left Bank Solutions, serves as TMCnet's Workforce Management columnist. His most recent contributions are "Customers Are Demanding On-Demand" and "On-Demand Means Immediate ROI."
AB -- 11/22/05
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