Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

commissions

Embarq Changes Recurring Conditions

March 3, 2009

Commission Dinging

February 19, 2009

Should an agent's commission get dinged when the carrier issues a credit over an outage or SLA issue? I have two cases of this happening right now.

In good faith, I sold a circuit that the carrier gave me permission to sell. But on a performance issue - months post-sale - the carriers ding my commission when they have to issue a credit for SLA violations.

Do they do this to their direct people?



On a Qwest for Less Comp

December 18, 2008

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