Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

hosted uc

Getting Perspective

May 14, 2015

I am heading to the Genband Perspectives15 show next week in Orlando. Going to see about Kandy and Nuvia plus some details on the fring idea. (Not to poke BSFT, but at least this show has some cool stuff to take a look at.)

While all that tech is cool, with 2000+ providers offering VoIP in the US, Marketing should be paramount.

Where is the VoIP Market is Going?

May 11, 2015

I have been working on this post for a while. I even asked a couple of people in the industry where they thought the Hosted PBX market was going. A few said that integration was going to be important for customers to realize the full impact of Unified Communications. That is certainly true especially at mid-market and larger.

4 Acquisitions Noted (+2)

May 7, 2015

I missed the announcement that BAE was acquiring SilverSky. SilverSky was a combination of Perimeter Internetworking and Silver Sky that was a major cyber security and network security firm used by a number of large service providers. BAE is a large, global defense contractor.

"Metalogix, the premier provider of management software to move, manage and secure content for Office 365, SharePoint, OneDrive for Business, Exchange, Box, Dropbox, Amazon, Google and other leading enterprise content management (ECM) systems, announced today that it has acquired MetaVis Technologies. MetaVis is widely known for its innovative and unified cloud collaboration service management platform." [I would have just said Microsoft Partner, but I guess that doesn't cover it.

The Latest Buzz(words) to Offer

April 22, 2015

The CLEC crowd is trying to move beyond the legacy services of network and minutes. Hard to do when customers still want to buy it. In much of the marketing, the services with the most buzz are: Unified Communications as a Service (UCaaS), Managed WiFi and mobility.

Under UCaaS I will include Collaboration, so Lync, Office 365, Sharepoint, Dropbox, conferencing flavors (audio, web, video), contact centers and the like.

Cloud, Channel and TelePacific Podcast

April 9, 2015

Customer Experience is the Next Level

April 7, 2015

Saw this today from Evan Kirstel: "Accenture and Alcatel-Lucent Helping Telefonica Enhance Experience For Consumers in Europe and Latin America". The strategic partnership between Accenture and ALU combines the PS of the consulting firm with the hardware of ALU. Integration of software systems is required for the customer experience (and adoption of services) to increase. Unified Communications means unifying the various components - texts, email, faxes, vociemail, chats, video, social media - into one inbox (especially for the contact center agent).

UC is Incompatible

March 25, 2015

UC Trends in Q1 2015

March 24, 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around Hosted VoIP.

Two studies out about SMB trends. One from Intermedia.Net late last year is around mobile trends.

Verizon Invites the Channel Once More

March 20, 2015

Jon Arnold wrote up a good review of Verizon's Broad Cloud offering (VCE). One glaring problem is that it targets in the SMB market.

Arnold says that it is presented as a TDM replacement service. Why then is VCE promoted online in VZ Enterprise?

Vonage Buys Simple Signal

March 17, 2015

Big news yesterday at the CP Expo was that Simple Signal got acquired by Vonage. The Big Cheese seemed thrilled. "The deal to buy privately held Simple Signal (and its 1,600 customers, not counting white-label partners) is for $25.25M -- about $20M in cash and 1.1M in Vonage common stock," per Seeking Alpha. That was about 1.5x revenue.

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