Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

hosted uc

The One Pain in the Hosted VoIP Business

April 28, 2014

After spending much of this year with Hosted VoIP companies in the US and UK, I have to say that the one pain in the their business is scale.

Scale means a couple of things, like finding talent to hire that doesn't destroy the culture (or chase away other talent). Maintaining the corporate culture is part of scale, too. Scale also involves processes in the business.

Hosted PBX Sales Increasing

April 17, 2014

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is due to the large number of service providers offering it. Today, CoreDial tweeted, "Sales of #hostedPBX and #unified #communication services rose 13% in 2013." This is just a response to Infonetics 2014 VoIP report, in which the research firm projects that UC and VoIP (including residential) will grow to $88B globally. It is currently at $68B. That's global.

What's the Skinny on M6 and the TDM Transition?

April 11, 2014

Broadsoft acquired Genband's M6 platform in 2008. Six years later, there still isn't an upgrade path. I hear that it was declared end of life, but can't confirm that in writing.

PingTone and GLOBALINX deployed BroadWorks alongside their M6 platforms (see here and here).

The ITSP Polycom Problem

March 28, 2014

I was at the Dali Museum to see the Andy Warhol exhibit. Great piece of history, btw. The Dali rotates the art, so it was my first time seeing this painting called Telephone in a dish with three grilled sardines. It got me thinking of a couple of things.

How ShoreTel Broke M5

March 10, 2014

In February of 2012, PBX maker ShoreTel bought hosted PBX provider, M5 Networks. At the time, M5 had 2000 customers - just two thousand - with an ARPU of $2000. (That's $4 million per month in revenue, $48 mill per year.)

M5 was selling to big organizations like Ziff-Davis and Amnesty.

Open Note to the Hosted PBX Crowd

February 27, 2014

I was asked yesterday why I don't like Alteva, by someone who just went to work there. I don't like or dislike Alteva or 8x8 or any other Hosted PBX company. Alteva is public - like 8x8, RC, CBEY and a few others - so I get to look at the numbers they post quarterly. It's a measuring stick.

Ring Central and J2 are Popping

February 10, 2014

Ring Central saw a bump in the stock price in Wall Street's response to RC's earnings report. Quarterly revenue increased 37% year-over-year to $45.3 million. Total revenue was $160.5 million for the full year of 2013, up 40% from the full year of 2012.

CEO Vlad Schmunis announced that "TELUS, a leading national telecommunications company in Canada, has selected RingCentral's cloud-based services to deliver advanced communication solutions for its business customers." RC has a similar deal with AT&T.

Does Broadsoft Have a Problem?

February 3, 2014

M5 Networks before being purchased by ShoreTel migrated from a Broadsoft platform (M6) to its own software. Sure, they had to hire 100 developers to replace the Broadsoft but still.

The biggest noise out of the Cloud Comm Alliance is that the licensing fees for the platform are like paying vigorish to a loanshark. RingCentral execs used that vig as a reason that some CCA members should migrate to the RC platform instead.

ITEXPO Update

January 30, 2014

In Miami Beach, at ITEXPO, Dr. Satwant Kaur's keynote this morning centered on how technology, especially nanotech, is transforming healthcare. Robotics, sperm and magnets combine to improve conception. I wonder what that procedure is like (and how much it costs).

Nextiva hired Ira Feuerstein to run its channel.

It's Good to Know Your VoIP Numbers

January 20, 2014

8x8 and RingCentral presented at the Needham conference last week. 8x8 has its investor prezo available for a look see (HERE). I wish RC and others did. Not just so I could examine the numbers in order to rank the Hosted VoIP/UC players but to get a detailed view of the industry after ten years of slogging VoIP.

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