Sub-Agent Basics

Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Sub-Agent Basics


I received an early morning call from the West Coast today from a woman who is a sub-agent selling Sprint mobile services. She's not having a good day. Here's a few reasons why:

  1. She isn't getting paid from her master agent.
  2. She doesn't have a contract in place with her master agent.
  3. She was unaware of charge-backs.
  4. She has no way to track commissions.
  5. She was not clear on who she could sell Sprint mobile services to.

Hence, her not getting paid. Charge-backs are a pain, but a frequent occurrence in cellular, especially for the credit challenged. Agents are usually on the hook for six months.

So here are some 6 basic pointers for sub-agents:

  1. Use a reputable master agent.
  2. Have a contract in place.
  3. Understand what you are selling and to whom.
  4. Get training from the carrier.
  5. Work with the carrier channel manager.
  6. Have a way to track commissions.

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