March 2010 Archives

Avaya's Webinar, "SIP-O-Nomics: Leveraging SIP for Strategic Value", had a great turn-out with over 1,300 registrants and more than 600 attending the live event on March 2, 2010.
SIP-O-Nomics: Leveraging SIP for Strategic Value

The benefits and promises of SIP offers companies the opportunity to reduce telecom spending, streamline and optimize architectures without the need for large-scale rip and replace of existing systems. We've also seen SIP hold the key to improve collaboration and productivity via unified communications to integrate voice, video, messaging and presence with business applications.
The challenge is now evolving around how to leverage sequenced applications and sweat the assets while you integrate to support business processes and drive line of business productivity.
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FREE WEBINAR:
Managing Convergence:
Five Keys to Bullet-Proofing Your Converging Voice
and Data Network

Thursday, March 11, 2010, 2:00pm ET / 11:00am PT
Register Now

Who should attend:
Register Now
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Don't miss Today's great webinar sponsored by Angel.com!
Click here to register!

Caller Bill of Rights: An Angel.com Best Practices Webinar
 
Thursday, March 4, 2010, 2:00 pm ET / 11:00 am PT
 Click here to register!

Anyone who has used an IVR understands the common frustrations: listening to never-ending menu options; having to repeat information multiple times within the application; not having the option to reach a person when needed. It seems that well-developed, intuitive, user-friendly IVR systems may be the exception rather than the norm.

The reason? Traditionally, organizations employing IVRs and other voice applications have been forced to balance between managing business costs and driving customer satisfaction.

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This page is an archive of entries from March 2010 listed from newest to oldest.

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