Managing Convergence:
Five Keys to Bullet-Proofing Your Converging Voice
and Data Network
Thursday, March 11, 2010, 2:00pm ET / 11:00am PT
Register Now
Whether you're just starting on convergence or you're moving to advanced technologies such as mobility, collaboration, and unified communications, ensuring your voice and data infrastructure is rock-solid and capable of supporting and driving your business initiatives is absolutely essential.
Deploying VoIP, IP telephony, and Unified Communications technologies can only be successful if the resulting voice services are delivered with high quality, availability and reliability. Failure is not an option - and yet, analysts report Voice / IT support teams are only 52% successful in supporting IP voice and Unified Communications Platforms.
Convergence technologies bring with them complex configurations, hyper-critical performance demands, and un-relenting quality issues that can seriously strain the voice network support team - putting your converged communications services at risk.
Get the straight facts on how you can bullet-proof your voice and data environment, avoid the most prevalent convergence problems, and deliver the necessary voice service levels to support your business.
What attendees will learn:
- How you can avoid convergence landmines and reduce convergence operating costs
- How to ensure your VoIP call quality and service levels will meet the needs of your business
- Ways to minimize the complexity of converged communications with a 360 degree view across your data, voice and VoIP domains
- How your staff can better handle the support load of convergence - particularly if they're currently doing more with less
- Keys to ensuring you meet the converged voice SLAs necessary to support your strategic business initiatives
- CIOs, Directors, and IT Managers of Enterprise Voice Network teams responsible for delivering voice services to their organizations
- Telecommunications Managers and Voice Network Support Managers responsible for building and supporting converged voice network environments.
- Business Development Managers for Managed Services Providers that need to cost effectively deliver Converged Communications solutions and services to their clients
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