December 2011 Archives

Please join a complimentary Webinar, “Justifying Unified Communications - The Proof Cases for Why UC, Where and Why Now!”, live on Thursday, December 15, 2011 at 12:00 PM EST / 9:00 AM PST.

If your existing phone system is not helping your business move forward in the competitive landscape, it is time to take it to the next level with a feature-rich next gen Unified Communications (UC) solution.

UC benefits are demonstrable. Depending on your priorities for using state-of-the-art communications capabilities to enable your organization (people and processes) to be more efficient and effective, the proof cases for UC deployment are compelling.

This complimentary Webinar, sponsored by SpeechCycle, will review how mobile smartphone apps can enhance customer service on Monday, December 5, 2011.

In today’s competitive marketplace, consumers have more choices than ever when it comes to selecting a vendor for their mobile phone, Internet or cable/satellite services. With providers becoming increasingly equal in terms of price point and technology, customer service has become the differentiator that often sets providers apart. For service providers looking to set themselves apart and create unique and positive customer experiences, mobile smartphone applications are becoming the next frontier in customer service.