Didn't know there was a CRM Hall of Fame, did you? Yankee Group has announced that Sheryl Kingstone, director of Yankee Group's Customer-Centric Strategies Decision Service, has won the 2006 Influential Leader Award and, as a result, is inducted in the CRM Hall of Fame.
The CRM Influential Leader award is presented to "industry individuals who have demonstrated leadership and significant influence in the marketplace within the past year," and the CRM Hall of Fame award is a "special recognition for individuals who have made a significant impact and displayed leadership year after year."
This reporter has gotten in the CRM Hall of Fame, and hey, so can you the next time you're in Duluth with an extra $2.50 you don't know what to do with. The standing exhibit includes a transcription of the first customer complaint ever recorded, the first customer response card ever placed on a Denny's table, a picture of Dick Lee with long hair at Woodstock and Bob Thompson's sophomore year of high school report card.
"This acknowledgement of our analyst Sheryl Kingstone affirms her established leadership and reputation in the CRM space," said Eugene Signorini, Yankee Group wireless/ mobile enterprise solutions vice president.
Kingstone joins former winners such as Larry Ellison, Brad Wilson, the general manager of Microsoft (News - Alert) CRM and 2005 Hall of Fame inductee Marc Benioff, chairman and CEO, salesforce.com.
Samples of Kingstone's research include "Marketing and Sales Effectiveness Vendors Gain Momentum Using the Business Web," September 2006, and "Customer Centricity: Improving the Customer Experience," August 2006.
David Sims is a contributing editor for TMCnet. For more articles please visit David Sims’ columnist page.
CRM Hall of Fame Inducts Kingstone
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