NEC establishes VoIP network for The Peninsula Hotels. Check it out:
(Tele.com Via Thomson Dialog NewsEdge) An integrated voice and data VoIP network system has been deployed by NEC Corporation (Nasdaq:NIPNY), an Internet, broadband network and enterprise business solutions provider, and The Hongkong and Shanghai Hotels Limited, the owner/operator of The Peninsula Hotels in Asia and North America.
The network has been deployed to link the hotel group's hotels and offices around the world and is reportedly the first globally-connected VoIP network to be established in the hotel industry. It was constructed by upgrading software which incorporates IP networking functionalities from NEC in NEC's IP-PBX.
The network system was designed with minimal up-front investment and connects the hotel's 14 locations including hotels in Bangkok, Beijing, Beverly Hills, Chicago, Hong Kong, Manila and New York. The connection of worldwide locations with internal lines has also helped to reduce the cost of international business calls for the hotel group.
NEC's IP communication protocol was used to provide advanced telephone features and help improve employee productivity, with features such as Caller number display, QoS control and Centralised Call Center introduced.
Copyright 2006 M2 Communications Ltd.. Source: Financial Times Information Limited.
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