CITTIO's Watchtower Powers Hypertec Business Continuity Disaster Recovery Availability Services

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SAN FRANCISCO --(Business Wire)-- CITTIO Inc., the award-winning innovation leader in network monitoring and operations software, announced today that Hypertec Business Continuity Disaster Recovery (BCDR) centers in Montreal and Quebec City will be powered by network monitoring capabilities from CITTIO's flagship WatchTower(R) product. In addition, Hypertec Group, Canada's seventh largest solutions provider, plans to resell WatchTower to businesses throughout the region.



In the event of natural or man-made disasters, from hurricanes to terrorist attacks, Hypertec BCDR offers customers managed disaster-recovery services which include a fully redundant network covering the U.S., Canada and Europe; an around-the-clock service center staffed by IT professionals skilled in disaster-recovery methods and technology; high-capacity storage; power backup; and other features. CITTIO's WatchTower will be utilized by Hypertec's network operating center (NOC) to proactively monitor operations in its BCDR centers. WatchTower's geographic maps and executive dashboards will keep Hypertec's technicians and key customers constantly apprised of the health of every system and application on the network.

"WatchTower gives us exactly what we need - a comprehensive process to measure and ensure our service levels for our business-continuity and disaster-recovery services," said David Ahdoot, Hypertec's President. "The product's award-winning network monitoring and operations software is a critical component of our disaster recovery managed service offering. In addition, we believe our partnership with CITTIO to offer WatchTower to our customers as a product or service will yield impressive results throughout Canada, as we will have operational knowledge of the many benefits the product offers."

By partnering with CITTIO to resell WatchTower, Hypertec can offer a product that simplifies network management while delivering the most cost-effective, easy-to-use enterprise monitoring software on the market. Through this agreement, Hypertec plans to help small to mid-sized businesses avoid threats and operate their networks with assurance by leveraging CITTIO's platform-agnostic, web-based architecture--along with its capabilities for business process views, agent-free discovery, built-in alarms and notifications, automatic latency monitoring, graphing, and thresholding.

"Our relationship with Hypertec will help bring the powerful network monitoring capabilities of WatchTower to a wide variety of businesses across Canada," said Jamie Lerner, chief executive officer of CITTIO. "As a visionary partner, Hypertec is enriching their business model by offering WatchTower as a remote network monitoring service to customers with substantial IT requirements but smaller IT budgets and staff. Not only will customers be able to reap the benefits of a disaster recovery managed service that leverages our technology, but they will now have the ability to purchase WatchTower directly from Hypertec to monitor their own corporate networks."

About Hypertec

Hypertec Group is one of Canada's leading manufacturers and resellers of information technology products and services. The company was established in 1986 with the creation of Hypertec Systems Inc. Since that time, the firm has continued to experience strong growth, progressively becoming a conglomerate of vertically integrated entities offering design, development, distribution of brand-name computer products as well as after-sales service, technical support, computer assembly, integration and the development of solutions. Hypertec Group has attained its current status as a major computer enterprise with commercial, industrial and financial organizations through its strategic alliances with leading manufacturers, software houses and consulting firms. On a segmented basis, the Hypertec Group ranks as the largest Value-Added Reseller (VAR) in the province of Quebec, and among the largest ten in Canada. Hypertec Group invested in Business Continuity Disaster Recovery (BCDR) services in 2003 in order to complement its IT offerings. Hypertec BCDR Technopole is the largest disaster recovery services provider of its kind in Canada. For more information, please visit the Hypertec Group website at http://www.hypertec-group.com or the Hypertec BCDR website at www.hypertecbcdr.com.

About CITTIO, Inc.

CITTIO, Inc. is the award-winning innovation leader in Network and Systems Monitoring software. Based on a 100 percent Java architecture, only WatchTower(R) delivers a fully bundled software solution, including a web server, an embedded database, and a management portal, providing complete functionality for operating a network data center. The unique monitoring capabilities of WatchTower(R), coupled with powerful automation technology, provide IT managers and network technicians alike with a simple and complete solution for data center management. CITTIO's customers include industry-leading companies such as Blue Cross/Blue Shield of Hawaii, Capitol Advantage, Circuit City, Five Mile Capital, National Parks Conservation Association, Pacific Sunwear, and The Gymboree Corporation. For more information, please visit the CITTIO website www.cittio.com. Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
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