In a recent Sage/CMB Market Pulse newsletter, Chadwick Martin Bailey (a marketing and analytics company) reported that fixed-mobile convergence (FMC) technology is not yet mainstream in corporate America—and offered some reasons why that is.
Among those reasons:
- Demand for FMC won’t really pick up until enterprises integrate mobile devices into their corporate telephony systems; most have not yet done this.
- It may be true that business use of mobile phones is prolific, but most of those devices are not connected in any way to the corporate PBX.
- FMC won’t become mainstream in corporate America until it becomes clear that adopting the technology offers clear return on investment (ROI).
- Full-blown FMC (as opposed to cellular-only) requires comprehensive WiFI coverage and IP-PBX deployments, which aren’t available everywhere and may present prohibitive costs.
These points make it clear that much work lies ahead before the promise of FMC is realized. We’ll probably get there eventually, but not for a while.
What do you think—is FMC years away? Decades? Why?
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