Aruba Networks had a few interesting announcements recently at Mobile World Congress 2013 and the first one shows how WiFi can be used as a differentiator and driver of retail traffic. In a deployment with NTT Broadband Platform or NTTBP...
New Jersey-based Avaya, spun out of Lucent and previously AT&T has a decades-long history of providing business communications solutions. With its purchase of Nortel’s business communications assets a few years back it picked up even more knowledge, know-how and relationships....
Broadband and communications provider Windstream Corp just agreed to purchase communications conglomerate PAETEC for $2.3 billion in order to add scale and drive growth. PAETEC is an interesting company as it not only provides broadband and IP communications services; it...
Ruth Bridger and Bill Soto just had a podcast interview with social network maven Suzanne Bowen of DIDX where they discuss their open source/Asterisk-based solutions providing enhanced functionality for PBXs. Moreover they discuss specific solutions for vertical markets such as...
In our never-ending attempt to make ITEXPO the best place on the planet to learn about communications and technology, TMC has partnered with Beka Publishing one again to bring your Channel Vision Expo - or CVx. The event targets resellers,...
The technology market is quite vibrant and other than a short time between 2001-2003 there is always a good deal of optimism in the space. For me it has been quite exciting because I enjoy the marketing side of technology...
Tech once again has been an amazingly vibrant market in the last week of August when news is generally slow. A recent trend has to do withtechnology companies playing nice with global governments to make sure they aren't rejected or...
In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest...
One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In...
Sytel Limited. A company with a strong dialer and scripting engine is expanding into customer service, media blending and more recently, the US. As more customers look for SMS support, Sytel allows these short messages to be integrated into the...
ITEXPO hotel rooms continue to go quickly. 11 days ago I mentioned that the hotel room block at the Loews was sold out at 106% and you needed to reserve a room quickly to get the low rate ITEXPO had...
Avaya recently completed its acquisition of Nortel's assets and the most important question in the enterprise communications space for 2010 is what happens next. Avaya and Nortel were two of the industry's most dominant players and also fiercely competitive -...
We love startups - as a society we owe them more and more each day. The contributions of Apple, WalMart, Microsoft, Google, Amazon, Intel, etc. Most companies which were not spinoffs started life as tiny babies in the enterprise pediatric...
On a recent trip to Canada I sat down with Mitel CEO Don Smith and President and COO Paul Butcher to discuss the company, industry and future. The dynamic duo is exactly that, mixing copious amounts of humor and friendly...
The cash for clunkers program sponsored by the US federal government is now over but you can still benefit from the cash for phone systems clunkers idea I mentioned a few weeks back. As a reminder, using services like SIP...
We have been seeing a surge of registrations for TMC's ITEXPO, the hotel room block has been oversold for over a month and we feel the industry getting more excited than ever for ITEXPO - the ultimate event which brings...
With all the uncertainty in the world there are some things which we can agree upon. For example the demand for certain areas of technology has increased to grow even while global economies have not. We have seen that video,...
This is a critical time for resellers and agents as the economy is slow and this puts margin pressure on virtually everyone. Moreover access to credit is more challenging today than ever. This puts VARs and integrators in a precarious...
It is with great pleasure I welcome Paula Bernier to the TMC family as our new Executive Editor in charge of NGN, Unified Communications and Internet Telephony Magazines. On my trip to Texas this week, the industry seemed very excited...
For ten years Internet Telephony Conference & Expo has been the one trade show which focused first on bringing buyers and sellers in the communications market together -- a surprisingly novel idea in the communications conference market. And what a...
In a time when many CLECs have been wiped out, how has one competitive local exchange carrier survived and found a way to grow in one of the toughest business environments of our lifetimes? To find out more I interviewed...
Companies in the IP communications space have never been so laser-focused on ROI as they are today. Avaya for example makes sure to mention the cost savings benefits of IP communications every chance they get. According to David Giangano President...
NTT America, a subsidiary of NTT Communications Corp is being more aggressive in getting referral partners, agents and VARs to sell its entire suite of domestic and international IP and data solutions including Fast Ethernet, Gigabit Ethernet and 10 GigE...
I woke this morning to hear GM may face bankruptcy, even though the taxpayers have loaned the company tens of billions of dollars. Later in the day I traveled to Genband where they tell me business is good. I then...
The telecom agent market is alive and well as evidenced by a number of meetings I have had recently with execs at communications providers who use agents to help them sell service. As you can imagine the challenge for smaller...