Call centers are under intense pressure due to the COVID-19 pandemic. Many agents are packed tight into small work areas.
The chatbot market has limitless potential as most customer and prospect interactions can benefit from the use of an automated
The world’s Future of Work Expo takes place next week Feb 11-14 in Fort Lauderdale, FL. and it kicks off
The royal family looks like it could be breaking up – Prince Harry and Meghan Markle will be moving to
At one point in time, 96% of work was farming-related but over time, automation has helped boost the productivity of
There is a major transformation taking place in organizations around the world. We have referred to it before at Digital
AI has a problem – it is difficult to scale applications without a complex distributed architecture. Companies have to hire