Category: AI

Key Takeaways: For many organizations, Microsoft Teams has become the place where everyday business communication already happens. Employees chat, meet,

Key Takeaways: • Telinta has integrated Vida’s AI agent technology into its TeliCore softswitch platform for ITSPs.• The partnership gives

Key Takeaways: For years, contact center AI has mostly been discussed as a way to deflect calls, shorten handle times,

Key Takeaways: Earlier today, I got in my car near Milford, CT with a simple goal: get a car wash.

As AI adoption accelerates across the MSP landscape, most of the conversation has centered on tools. Tools to monitor. Tools

As AI continues to reshape the communications landscape, vendors are being forced to rethink how they position value. It is

As the MSP market continues to evolve, with AI beginning to influence both service delivery and customer expectations, there is

For Immediate Release — April 13, 2026 Channel Partners Conference & Expo, Las Vegas FusionScore.ai’s autonomous marketing engine (FAME) helps B2B

Key Takeaways: On April 7, Treasury Secretary Scott Bessent and Fed Chair Jerome Powell convened an urgent meeting with top

Key Takeaways: Building a great AI agent for customer interactions has never been as simple as “just describe what you