Author: Rich Tehrani

Poly Launches a Slew of UC Headsets for Microsoft Teams

Poly Launches a Slew of UC Headsets for Microsoft Teams

If you missed the ITEXPO #TECHSUPERSHOW (photo above) in Fort Lauderdale where Tim Root, Vice President of Products at Poly
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New RiskSense SRS Extends Inside-Out Risk Scoring to Provide Complete Threat View

New RiskSense SRS Extends Inside-Out Risk Scoring to Provide Complete Threat View

One of the biggest challenges to organizations is cybersecurity spending. As many of our loyal readers know from our past
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Fuze Sees 400% Video Increase, Launches Contact Center Solutions

Fuze Sees 400% Video Increase, Launches Contact Center Solutions

It is a fascinating time for UCaaS and collaboration companies as literally billions of people are quarantined in their homes
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CenturyLink Donates and Installs High-Speed Connectivity to Hospital Ship USNS Mercy Amid COVID-19 crisis

CenturyLink Donates and Installs High-Speed Connectivity to Hospital Ship USNS Mercy Amid COVID-19 crisis

Many companies have been doing their part to assist amid the Cpvid-19 Coronavirus pandemic. CenturyLink is no exception. They installed
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Replicant.ai Launches Voice Responder, an Autonomous AI Voice bot for The Future of Work

Replicant.ai Launches Voice Responder, an Autonomous AI Voice bot for The Future of Work

Call centers are under intense pressure due to the COVID-19 pandemic. Many agents are packed tight into small work areas.
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New Telco Systems Multiservice Business Routers and Integrated Access Devices

New Telco Systems Multiservice Business Routers and Integrated Access Devices

TMC readers know Telco Systems makes quality telecom solutions. They have received numerous TMCnet awards for their products over the
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Talkdesk Grows Team and Product Portfolio to Offer Complete Contact Center Solution

Talkdesk Grows Team and Product Portfolio to Offer Complete Contact Center Solution

Talkdesk is well-positioned for the current state of global semi-quarantine thanks to Covid-19 Coronavirus. Their cloud-based contact center solution was
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CafeX Challo Boosts Collaboration Within and Beyond the Company

CafeX Challo Boosts Collaboration Within and Beyond the Company

As the world discovers the joys of hoarding toilet paper and sheltering in place thanks to the Covid-19 Coronavirus, collaboration
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Uplevel Systems Brings Flexibility, Stickiness and Profits to MSPs

Uplevel Systems Brings Flexibility, Stickiness and Profits to MSPs

Uplevel Systems is looking to change the model for providing managed services. If you think about the MSP business, you
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ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

The chatbot market has limitless potential as most customer and prospect interactions can benefit from the use of an automated
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