Green Blog
| Helping environmentally-conscientious business leaders choose environmentally-friendly solutions.

10 Reasons why CurrentC Will Lose the Mobile Payment War

By now, most of us have heard that retailers such as CVS allowed NFC-based payments for a few days via Apple Pay...

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Why E-Mail Sucks and How to Make it Smarter

Many of us live in email. I get hundreds per day and I need almost every message. I am also a source...

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The Contact Center's Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service

I was recently asked to talk to some of our many contact center customers about the new contact center trends.  It...

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The New Facet of Customer Experience Management - Field Service 2.0

By: Rhodo Odysseos, Product/Solution Marketing, Alcatel-Lucent, and Jess Verbruggen, Motive Integrated Marketing Assistant, Alcatel-Lucent

Traditionally, communications service providers (CSPs) have treated the field service aspect of their organization as a cost center. Field technicians engaged in maintenance activities were simply a part of the cost of doing business.  More recently, the communications industry in general and the field service arena in particular, has been disrupted by immense changes in the customer profile, service expectations, and behaviors.

Field service is often the only face of the company that a customer will ever see, so it’s not a surprise that CSPs are striving to make a positive impact on customers in this realm. Achieving full potential in field service saves CSPs a lot of time and money. Productivity and efficiency reviews targeted at field service operations, done correctly, can reinforce other areas of the business by increasing customer satisfaction and improving safety and quality. 

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Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Green WiFi

June 15, 2007

Something magical happens when you combine solar power and municipal WiFi. You get internet access for a population of 44,000 residents. St. Louis Park, Minnesota is where this green technology implementation is taking place. The WiFi APs will be connected by fiber and reside on 16 foot poles painted an aesthetically pleasing brown.   Clint Pires, CIO for St. Louis Park, said his city is the first in the U.S. to combine Wi-Fi and solar panels so widely.   "Our decision to use solar power reflects the city's philosophy of environmental stewardship, but we also expect to save $40,000 to $50,000 each year by using solar power instead of electric utility connections," Pires said in a statement.

Verdiem Joins Climate Savers

June 14, 2007

Verdiem, a developer of power management software for PC networks, has joined the Climate Savers Computing Initiative (see previous blog entry here).   “We are excited to work closely with this group of public and private sector leaders to help set and meet IT energy efficiency goals,” said Kevin Klustner, chief executive officer, Verdiem.   According to the release hailing the company’s charter membership pf the green initiative:   Studies show that PCs and monitors use as much as 14 percent of all power consumed in office environments. Based on its existing customer base, annual use of Verdiem technology reduces greenhouse gas emissions at a rate equal to taking more than 9,800 passenger cars off the road for an entire year, or conserving 5,181,586 gallons of gasoline.   Verdiem’s SURVEYOR, is software that allows organizations to measure, manage and reduce their PC network's energy consumption, saving money and lowering their network's total cost of ownership. SURVEYOR works by intelligently placing PCs into lower power settings when not in use.

Computers Need to go Green

June 14, 2007

Articles like this one really show how the typical PC has a way to go before it becomes green. Or at least much greener. Computers generate as much as 35 mullions tons of gas each year and this equates to about 100 million flights! It is unclear from this article if this is PCs in the UK or the world.   It takes around 1.8 tons of chemicals, fossil fuels and water to produce a PC, and its operation generates 0.1 tons of CO2 in a typical year.

GreenPrint To Pay the Fortune 500 To Go Green

June 14, 2007

GreenPrint has a plan.   They’re giving away their software.   GreenPrint’s software is designed to eliminate unwanted pages saving paper, ink, money, and millions of trees. You know, those blank pages that litter the garbage and recycle bins around the printer? The ones which print out with only a URL and a banner ad and footnote?   The deal is that GreenPrint will give away its software in exchange for half the savings that companies will reap by using the solution. The offer is available to companies with over 1,000 PC users.   The potential is massive.   According to the release announcing this initiative:   According to studies released by Citigroup and Lexmark, wasted pages account for as much as 25 percent of all printed material and cost the Fortune 500 over $1 billion a year.

Rackspace

June 13, 2007

Green Mountain Daily

June 13, 2007

Carbon Trust

June 13, 2007

Google, Intel Drive Green Technology Initiative

June 13, 2007

Intel, Google and over 25 other organizations joined forces in pledging their support for the environment.   Together with the likes of Yahoo!, NEC, Dell, HP, IBM, Microsoft, and others, the group announced the formation of the Climate Savers Computing Initiative, an organization whose stated goal is to “save energy and reduce greenhouse gas emissions by setting aggressive new targets for energy-efficient computers and components, and promoting the adoption of energy-efficient computers and power management tools worldwide.”   According to the Climate Savers Computing Initiative Web site, the average desktop PC wastes nearly half the power delivered to it, and this waste increases the cost of powering a computer, as well as increases the emission of greenhouse gases.   Among the goals of the new environmentally friendly alliance, the Climate Savers Computing Initiative hopes that by 2010, reductions in wasted energy and the adoption of eco-friendly methods of producing PCs will help lower greenhouse gas emissions by up to 54 million tons per year, which is equal to removing more than 11 million cars from the road or shutting down 20 500-megawatt coal-fired power plants   The initiative hopes that these steps will help save more than $5.5 billion in energy costs as well. -gg

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June 12, 2007

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