Tag: crm

Content as a Product – Core to B2B Sales

Content as a Product – Core to B2B Sales

By Thomas B. Cross techtionary.com SalesForce put out this interesting though really too long of a paper called B2B Marketer’s
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Kustomer Gets $60M for Self-Described 20-Year More Modern Salesforce

Kustomer Gets $60M for Self-Described 20-Year More Modern Salesforce

Kustomer, the enterprise customer service platform, today announced its Series E round of funding of $60 million,  which is their 4th round of
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Bpm’online Updates Low-Code BPM and CRM Solutions for Future of Work

Bpm’online Updates Low-Code BPM and CRM Solutions for Future of Work

Bpm’online is a global business software company leading in the space of low-code, process automation and CRM. They just launched
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CounterPath Touts CRM Integration

CounterPath Touts CRM Integration

CounterPath was one of the first softphone clients we ever used – they have decades of legacy experiencing in making
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Zoho One adds Process Automation, SSO and Blockchain Support

Zoho One adds Process Automation, SSO and Blockchain Support

Zoho has upgraded Zoho One, the self-described operating system for businesses that is designed to run an entire organization—from sales and
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Helpshift’s AI and Asynchronous Customer Conversations Embody the Future of Work

Helpshift’s AI and Asynchronous Customer Conversations Embody the Future of Work

Helpshift is a company which really embodies the future of work – it enables one, connected customer service experience. Customers
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Mida LiteCallCenter and Ribbon Launch Microsoft Teams, Azure Call Center and Recording Solution

Mida LiteCallCenter and Ribbon Launch Microsoft Teams, Azure Call Center and Recording Solution

Mida and Ribbon recently present the first complete call center and call recording solution for Microsoft Teams in the Azure
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Tom Siebel and Digital Transformation, Will History Repeat?

Tom Siebel and Digital Transformation, Will History Repeat?

The customer relationship management market really started around 1984 when Salemaker and Telemagic burst onto the scene allowing a PC
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Tealium Continues Customer Data Orchestration Push With Funding, Hires

Tealium Continues Customer Data Orchestration Push With Funding, Hires

It’s been a wild ride for Tealium -we started covering them as far back as 2008 when we wrote about
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Salesforce Acquires Tableau for BI and Data Visualization

Salesforce Acquires Tableau for BI and Data Visualization

The Salesforce ecosystem continues to grow and add value to customers – allowing them to get more out of their
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