Tag: ucaas

Exclusive Interview With Collaboration Platform Wire

Exclusive Interview With Collaboration Platform Wire

Wire fills an important need in the market for virtually all organizations. We wanted our readers to learn more about
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Voxbone Embraces BYoC for CCaaS, CPaaS or UCaaS

Voxbone Embraces BYoC for CCaaS, CPaaS or UCaaS

Let’s face it – there are many legitimate reasons to want to work with their choice of carriers across the
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Dolby Expands Role in Conferencing with Room Experience Solutions from AudioCodes

Dolby Expands Role in Conferencing with Room Experience Solutions from AudioCodes

Dolby is looking to do to conferencing what it’s done to movies. We broke the news on Deltapath collaborating with
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Wow! Vonage Research Shows IVRs Can Annually Cost Businesses $262 per Customer

Wow! Vonage Research Shows IVRs Can Annually Cost Businesses $262 per Customer

According to Vonage research, 61% of consumers believe that reaching an IVR menu when calling a business makes for a
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We Broke the News on PureCloud – Now it’s a Serious Business for Genesys!

We Broke the News on PureCloud – Now it’s a Serious Business for Genesys!

In 2014, we broke the news about the launch of PureCloud – the Interactive Intelligence contact center on AWS. We
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Avaya Expands ReadyNow Private Cloud to EMEA and APAC

Avaya Expands ReadyNow Private Cloud to EMEA and APAC

In a bid to strengthen security, privacy and flexibility of the private cloud with local data sovereignty, Avaya has announced
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Flowroute Wins Top SIP Trunk Provider in 2019 Honor

Flowroute Wins Top SIP Trunk Provider in 2019 Honor

Intrado, a global leader in technology-enabled services, today announced that its Flowroute solution was ranked by customers as the top SIP trunk
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Deltapath and Dolby Boosting UC Quality for 6 Months and Counting

Deltapath and Dolby Boosting UC Quality for 6 Months and Counting

Deltapath specializes in solutions that unite different communication platforms, audio and video equipment, telephones, desktops, and mobile devices to make
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Why Intermedia Acquired Cloud Contact Center Provider Telax

Why Intermedia Acquired Cloud Contact Center Provider Telax

Exactly one month ago we reported how Mark Sher, Vice President UC Product and Marketing at Intermedia explained how his
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Westcon Teams with RingCentral to Distribute UCaaS to the Channel

Westcon Teams with RingCentral to Distribute UCaaS to the Channel

If you haven’t been paying attention you may have noticed Westcon-Comstor has been focusing a great deal on communications as
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