Tag: ucaas

TMC CEO Spotlight: Broadvoice CEO Jim Murphy on the Global CX Shift, AI Disruption, and Doubling Down on UCaaS

TMC CEO Spotlight: Broadvoice CEO Jim Murphy on the Global CX Shift, AI Disruption, and Doubling Down on UCaaS

In this edition of the TMC CEO Spotlight, Broadvoice CEO Jim Murphy sits down with TMCnet’s Rich Tehrani to talk
Read More
As Skype Shuts Down, Phound Steps In With a Smarter, Privacy-First Communication Platform

As Skype Shuts Down, Phound Steps In With a Smarter, Privacy-First Communication Platform

With Microsoft officially retiring Skype’s consumer services a few days back, millions of users are left wondering what happens to
Read More
Dialpad Brings Its AI Contact Center to Google Cloud Marketplace

Dialpad Brings Its AI Contact Center to Google Cloud Marketplace

We often hear data is the new gold – and when you think about it – there is crucial, relevant
Read More
Crexendo’s Six-Million-User Surge: CRO Jon Brinton Explains

Crexendo’s Six-Million-User Surge: CRO Jon Brinton Explains

In an industry where even steady growth can feel like a victory lap, Crexendo has sprinted ahead—tripling its user base
Read More
Versa Debuts Open‑Source MCP Server to Plug AI Copilots Into SASE Data

Versa Debuts Open‑Source MCP Server to Plug AI Copilots Into SASE Data

Versa Networks today released its Model Context Protocol (MCP) Server, an open‑source utility that lets large‑language‑model copilots such as Claude,
Read More
Nick Tidd on Zoom’s AI-Driven Channel Strategy

Nick Tidd on Zoom’s AI-Driven Channel Strategy

In an in-person interview with Nick Tidd, Head of Global Channel Go-To-Market at Zoom, we gained insight into the company’s
Read More
With New Leadership, Fusion Connect Puts Partners First

With New Leadership, Fusion Connect Puts Partners First

In an in-person interview with Fusion Connect’s CRO Jim Delis and VP of Partner Development Diane Frazzetta, we learned how
Read More
Intermedia Helps Partners Win with White-Label AI and UC Solutions

Intermedia Helps Partners Win with White-Label AI and UC Solutions

In an in-person interview with Mark Sher, SVP of Product Marketing at Intermedia, we explored the company’s strategic focus on
Read More
Mitel Reduces Debt by $1.15B to Accelerate Hybrid Communications Strategy

Mitel Reduces Debt by $1.15B to Accelerate Hybrid Communications Strategy

Mitel, a recognized leader in enterprise communications, has significantly repositioned itself to seize the evolving opportunities in the hybrid communications
Read More
Rev.io: Driving Innovation in Managed Services and Billing Solutions

Rev.io: Driving Innovation in Managed Services and Billing Solutions

In the complex of managed services and communications, Rev.io has emerged as a leader, revolutionizing billing and service automation for
Read More