Jim Machi : Industry Insight
Jim Machi

2018 (Likely Wrong) Predictions

Last year, I refrained from making any telecom predictions.   And no one complained.  And this year I was content to continue down...

Full Story »

20 Years Later, Dialpad Disrupts Communications Again

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users. This amounts...

Full Story »

MegaPath Leverages Years of Experience to Lead in SD-WAN

MegaPath is in a unique position in the SD-WAN space as they were on the leading edge of the MPLS curve...

Full Story »

Value Added Services In IoT

A couple of months ago, I had the opportunity to speak at TechXLR8 Asia in Singapore.  It was a dynamic conference covering...

Full Story »

TELoIP Brings SD-WAN to Companies of All Sizes

The market predictions for SD-WAN growth show a hockey-stick. What is most interesting about this growth is it’s literally across the spectrum...

Full Story »

SD-WAN is Booming and Airespring is Providing its Customers Innovative Solutions

SD-WAN is eating the WAN, cloud and IP communications all at once. We’ve all seen the amazing projections of market growth but...

Full Story »

TPx Communications Successfully adds SD-WAN to its Portfolio of Services

IP Communications is just one of the important areas where SD-WAN is making a big impact. One company, TPx Communications got its...

Full Story »

2018 (Likely Wrong) Predictions

December 12, 2017





Last year, I refrained from making any telecom predictions.   And no one complained.  And this year I was content to continue down that path.  However, I got an offer I couldn’t refuse regarding making 2018 predictions for the Fast Mode 2018 Trends and Outlook, so I did. 



Value Added Services In IoT

December 5, 2017


A couple of months ago, I had the opportunity to speak at TechXLR8 Asia in Singapore.  It was a dynamic conference covering topics such as 5G and IoT.  I spoke about the convergence of IoT and Real Time Communications, which we’re already starting to see.

Many of us are familiar with the concept of value-added services in communications. 

Call and Talk to Watson

November 21, 2017

The future contact center is an exciting place.  Artificial Intelligence will be front and center.  The elements of some of this exist today.  First of all, we are seeing Chatbots enter the scene which prompt you and respond to you. 

Why Media Gateways Anymore?

November 7, 2017


This past summer, I wrote a few blogs relating to older technologies such as PSTN, SS7, Fax, etc.  At Dialogic, part of what we do is live in the world of bridging these older technologies to today.  The older technologies live on longer than any of us might imagine, and we have customers who still buy these technologies for various reasons – all revolving around the networks still being used, no matter how much we hear about LTE. And thus, there is business for them and thus, us to be had.

The Importance of SS7 to SIP Interoperability

October 24, 2017

SIP endpoints such as softphones / headsets used for IP based enterprise VoIP calls,  for WiFi calls, and for calls from third party communication apps such as WhatsApp, Viber etc. are becoming the norm. And with continued integration on the phone side (see Apple CallKit), these will continue to proliferate.

However, 3G is not going anywhere for a long period of time

Network Slicing - An A La Carte Network Service in 5G?

October 17, 2017



I’ve been meaning to write about network slicing for a while.  When 5G was first being written about, network slicing was one of many hot topics about 5G. 5G, after all, is going to solve every potential mobile cellular issue we’ve ever come across. At least it seems that way. 

Building Scalable Video Applications

October 10, 2017


“In Many Cases, Media Servers Make or Break the Real-Time Video Application.”  

So it says in the beginning of the white paper “Building Real-Time Video Apps that Scale” written by BlogGeek.Me. I couldn’t agree more considering media servers are at the heart of real-time communication applications.

With respect to video and real-time communciations, there are various methods required to create the best video applications, depending on the application. One method is to use a centralized approach where differnet media formats may be transformed to single format and then sent out. 

Network Monitoring Provides More Than Just Lawful Intercept

September 25, 2017

Both enterprise and service provider networks, whether PSTN-based, cellular or mobile-based, or IP-based, provide monitoring ability to the administrators of the network.  Most of the network monitoring involves providing analytic information so the network administrators know how the network is behaving.  Some monitoring involves line tapping, both for “lawful intercept,” and in the case of call centers, to help (or hopefully) improve your experience.  Let’s take a further look at some specific monitoring applications.

SIP Trunking Options for Mixed Networks

September 19, 2017

Back in June, I wrote a blog about using Gateways for SIP trunking if there are PSTN lines inside the enterprise.  And this makes sense for sure given 40% of enterprises are still PSTN on their internal networks.

But there are other options for interfacing your enterprise with a SIP trunk. Certainly, an SBC is a great choice if you have SIP throughout your network. 

Using Chat Programs for Payments

September 12, 2017


Mobile payment has been around for some time.  In some cases, there are mobile apps you can download from your bank, allowing you to do with your smartphone whatever you can do online.  There are also services like PayPal for person-to-person or person-to-business payments and mobile wallets such as Vodafone’s m-Pesa, which is branchless banking.

But there is an increasing trend to use chat platforms to perform financial transactions. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 45 Next
Featured Events