Jim Machi : Industry Insight
Jim Machi

What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

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The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

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Is It Possible to Outgrow an Open-source PBX?

Due to cost, many small businesses have started with an Open-source PBX such as Asterisk and FreePBX.  But once you have that...

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Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #2

So excited to be back and share three more of the biz and tech expert types of people and businesses that typically...

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Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #1

Practically every year since year 2000, one of my companies DIDx Inc has showcased services with an ITEXPO booth and given back...

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Internet Trends and the Impact on Enterprise Communications

You might be wondering why last week I wrote about the Cisco VNI and this week I’m writing about the Mary Meeker...

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What's the Story Behind the Sangoma Digium Deal?

September 11, 2018

 

I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”   As if what we’ve said in the press release isn’t the real story.  Well, the real story is what we said there.  

Increasing Productivity is a key aspect of small business voice telephony solution

September 4, 2018

 

There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of them.  There are lots of reasons why you might want to upgrade your small business voice telephony solution or buy a new one. 

The Status of WebRTC

August 28, 2018



It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.   One thing that hasn’t changed is that I believed then, and I still do now, that WebRTC is the technology basis and the “future” of Real Time Communications.  But back when I last wrote about it, Microsoft wasn’t quite on board yet, nor was Apple. 

Is It Possible to Outgrow an Open-source PBX?

August 21, 2018



Due to cost, many small businesses have started with an Open-source PBX such as Asterisk and FreePBX.  But once you have that in place, is it possible that you might need to move to a more business oriented solution – one that is supported?  In other words, is it possible you might outgrow what you started with?

Open-source PBXs are great for the right customer.  

Internet Trends and the Impact on Enterprise Communications

August 6, 2018



You might be wondering why last week I wrote about the Cisco VNI and this week I’m writing about the Mary Meeker report.  I’m doing some strategic planning, which results in me reading a bunch of reports like this to help.  Since I’m in the middle of this and it’s on my mind, I figure I’ll just send off a few key points, with some mild analysis. 

Enterprise Data Traffic Trends

July 29, 2018

 

The Cisco Visual Networking Index (VNI) report is a great place to look for internet data trends.  I took a look recently at this report to see what it said about business internet traffic trends.

Traffic within the corporate WAN is projected to grow at 10% CAGR through 2021. 

Edge Computing and the Impact on the Enterprise

July 24, 2018



Back in March, I wrote a blog on Edge Computing.  I received a few comments from readers, so I want to address them.

When I wrote the blog, I didn’t put an architecture diagram in there.  As indicated in the one I’m using this time, I’m not saying it’s an either/or situation with using hosting or CPE based infrastructure for an enterprise business application.  

The Unique role of the Service Provider with a SmartHome

July 16, 2018

 

As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different SmartHome networks together in the form of an IoT / AI / WiFi / LTE / 5G hub that could control all of these functions from a single software application. The software application would be able to control different Smart devices but also enable them to work seamlessly in either a WiFi or mobile context. 

The SmartHome, The Service Provider, and Connectivity

July 9, 2018



The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name a few.  But these benefits do not come for free, in fact according to a GSMA whitepaper, consumers globally will be spending as much as $121 billion on the smart home market.   And while security companies and internet search companies have so far led the SmartHome market charge, it is still a very fractured market because of the myriad of offers and complexity of using all of these services. There is a huge opportunity to “make it simple” and “make it work”. 

Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

July 4, 2018



In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and quality. So what kind of Unified Communications options are we talking about nowadays? UC at its most basic level is voice, email and presence/IM capability in an application.  

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