Jim Machi : Industry Insight
Jim Machi

2016 State of WebRTC

Where are we really with WebRTC?  It’s not generating the buzz it used to. There are not many specialized conferences anymore.  Even...

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What It Means to Master an Agency

After rumors swirled at CP Expo in Vegas in March, the announcement is finally here: Sandler Partners is acquiring X4. This...

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Why You?

This was another Me-too week in press releases. It was ILEC SD-WAN week with announcements from AT&T, CenturyLink and Verizon. It...

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Zang to Grow Communications PaaS offerings at All About the API

Here at the All About the API 2016 show in Las Vegas I got a chance to catch up with keynoter Davide...

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PlumUC Pipes in on Skype4B for Partners

On Microcorp's weekly agent call, the first topic was the Office365 opportunity for channel partners. (One slide from that call shows...

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Business Continuity is a Conversation

I think about Business Continuity all the time. In the past two months, my cable service has gone out 3 times...

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What Your Life Might Look Like In An IoT World

In an IoT world, you’ll have a connected car. Your connected car has all kinds of sensors to detect when to brake,...

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2016 State of WebRTC

July 26, 2016


Where are we really with WebRTC?  It’s not generating the buzz it used to. There are not many specialized conferences anymore.  Even the first big buzzy one, WebRTC Conference and Expo, which incidentally is next week, has renamed itself the “Real Time Web Solutions Conference.”  What’s going on?

What Your Life Might Look Like In An IoT World

July 19, 2016

In an IoT world, you’ll have a connected car. Your connected car has all kinds of sensors to detect when to brake, how your car is performing, etc., and a connected speaker that will communicate with you.  If your car stops suddenly and no brakes were applied, it might mean you got into a crash.  If you have the right app, you might find your car talking to you to see if you are OK.

M2M= Wingman to IoT and RTC

July 12, 2016



Last week, I discussed how IoT is changing the telecommunications industry, and the vast amount of data the industry will have to support (158 million years worth of HD video). Be sure to read part 1 if you missed it.

What will happen is that there will be APIs that enable services and applications to be generated from all this analysis of the data. We are seeing API conferences pop up and this is the key reason why. 

Relationship between IoT and RTC

July 5, 2016


Device connectivity and the Internet of Things (IoT) is taking the industry by storm.  IDC estimates that over 29 billion devices will be connected to the internet by 2020.  Cisco estimates over 50 billion connected devices.  And these devices will drive new industries and revenue streams to the tune of over $1.7 trillion dollars by 2020. 

Voice Revenue Decline - Scary or Under Control?

June 28, 2016


In March, Chetan Sharma released a 2015 US Mobile Market update report.  There are many interesting points in this report, but one thing I want to talk about today is that voice revenues declined by 24% and messaging revenues declined by 18%.  Wow, that’s a lot.  And since the overall mobile market increased in the US, that means data service revenue is increasing quite a bit. 

WebRTC and Cloud-based PBX - Can.do

June 21, 2016

A few weeks ago I attended and spoke at ByNet Expo in Israel. I spoke in the telecom track about the “Agile Network.”  Part of what I was talking about was the value of WebRTC and NFV going forward in terms of the profound impact and changes these technologies will have on telecom. 

During this event, I had an opportunity to meet with a number of our customers. 

Cisco VNI Repot on IoT / M2M connectivity

June 14, 2016

The Internet of Things is all about connectivity of everything.  While some IoT connectivity will be from wired devices and sensors, much of it will be from mobile connections.  But how does one measure mobile IoT adoption? According to the February 2016 Cisco VNI report, measuring the growth of smarter end-user devices and M2M connections is a clear indicator of the growth of IoT. 

Most Forgotten App Development Best Practice

June 7, 2016

On April 19, Dialogic’s Alan Percy hosted a webinar on “Application Development Best Practices.”  To listen to the webinar, please click here.  While I was listening to that webinar, I had my Product Management hat on.  In my blogs, I typically write about what’s going on in the market, but today will be different. I’m going to get into my product management persona for a bit.

Cisco VNI Report on Mobile Video

May 31, 2016

The past few weeks, I have mentioned the February 2016 Cisco VNI report to make some points about WiFi.  However, the Cisco VNI report also has some other very interesting information that I wanted to point out in the next few blogs. 

Today, I want to make some points about mobile video. 

ITW and the Importance of Services

May 24, 2016

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in importance in the industry (due to OTT Peer to Peer offerings such as Skype, etc.), this show has been more about what these minutes exchangers should do to grow.  As an example, a couple of years ago, I created a marketing piece specifically for this show about HD Voice due to the coming VoLTE offerings or WebRTC offerings, and transcoding this to other formats so that HD voice minutes could be part of an offering.  People looked at me askew those few years ago.

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