Jim Machi : Industry Insight
Jim Machi

The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

Full Story »

The SmartHome, The Service Provider, and Connectivity

The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name...

Full Story »

Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and...

Full Story »

How to Prepare for The Future of Work

The future of work continues to change and the predictions of mass joblessness as a result of AI and robotic automation have...

Full Story »

Pros and Cons of Hosted vs. On Premise Phone Systems (Part 2)

In Part 1 we discussed some of the considerations that would affect a cloud vs on-premise solution. Now I’d like to start...

Full Story »

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

Full Story »

Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

Full Story »

The Unique role of the Service Provider with a SmartHome

July 16, 2018

 

As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different SmartHome networks together in the form of an IoT / AI / WiFi / LTE / 5G hub that could control all of these functions from a single software application. The software application would be able to control different Smart devices but also enable them to work seamlessly in either a WiFi or mobile context. 

The SmartHome, The Service Provider, and Connectivity

July 9, 2018



The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name a few.  But these benefits do not come for free, in fact according to a GSMA whitepaper, consumers globally will be spending as much as $121 billion on the smart home market.   And while security companies and internet search companies have so far led the SmartHome market charge, it is still a very fractured market because of the myriad of offers and complexity of using all of these services. There is a huge opportunity to “make it simple” and “make it work”. 

Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

July 4, 2018



In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and quality. So what kind of Unified Communications options are we talking about nowadays? UC at its most basic level is voice, email and presence/IM capability in an application.  

Pros and Cons of Hosted vs. On Premise Phone Systems (Part 2)

June 25, 2018



In Part 1 we discussed some of the considerations that would affect a cloud vs on-premise solution. Now I’d like to start digging in.

Let’s start with cost.  A voice communication system that is in your building (sometimes also called on-premise or customer premise equipment (CPE)), has larger upfront costs. 

Pros and Cons of Hosted vs. On Premise Phone Systems

June 19, 2018



Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor choices and a myriad of features for each system that can be confusing. In this blog series I want to try to simplify the choice by calling attention to a few details.

Business phone systems are not as simple as connecting the PSTN to a phone system in a building where all of your employees’ work.  

Small Businesses Have Unique Needs When it Comes to Communication Systems

June 5, 2018


If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system is probably old, probably in some closet and maybe you can’t even get support on it anymore.  And maybe the place you buy your telephony solutions from has brought this up more than a few times.   And if you a starting a new business, you need to get a telephony solution in place, because no matter how hard you try, you can’t just deal with the outside world with a website and email.  

ChatBots are Marching

May 28, 2018


Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven by the oxymoronic need to both reduce costs and provide better service.  And as speech recognition and text to speech programs and computing power have both improved and come down in cost, the advent of computer driven speech into the contact center occurred.   In fact, right now, both Google’s and Microsoft’s speech recognition claim to be 95% accurate, which happens to be as accurate as a human brain.

Why is the PSTN Long Tail So Long?

May 22, 2018



Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t it just “go away”.   After all, there have been discussions about the PSTN sunset for at least the past 8 years that I know of.  This is mostly  driven by how hard it is to service the old equipment and that fact that new services we are used to using on our mobile phone wouldn’t possible with the current PSTN.  

As an enterprise, why you should care about 5G

May 15, 2018


As an enterprise, why should you care about 5G?  I mean, after all, it means new phones, new bring your own device, new payment plans, etc.  A potential headache since all the other new mobile improvements have inevitably meant that to the IT manager.

However, let’s think about this a little differently. 


Characteristics of an Enterprise SBC

May 7, 2018

 

 As enterprises move to IP voice services and SIP Trunking, enterprise SBCs are required as a border element to protect the enterprise network from the outside IP network it is connecting to.  And that enterprise SBC will likely be connected to a PBX, so there are requirements, beyond network to network peering SBCs that demarcate two service provider networks, that an enterprise SBC will need to have.  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 48 Next
Featured Events