Jim Machi : Industry Insight
Jim Machi

IoT and Real-Time Communications Convergence (Part 1)

At first glance, it might seem oxymoronic that IoT and real-time communications would converge.  I mean, IoT is all about sensors...

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The Long Tail of Cybersecurity

The long-tail, a term coined to describe the ability for organizations to sell vast amounts of products in small quantities accurately describes...

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MVNO's Need Their Own Infrastructure To Differentiate

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying...

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Newfies-Dialer Founder Belaid on Voice Broadcasting, AI, Chatbots

Areski Belaid, Star2Billing CTO and founder, as well as Newfies-Dialer explains his company's services that can push a business and especially contact...

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VoIP and Coding Addicted OpenSIPs Founder Bogdan Iancu Insight

The most superb community builders are few and far between, and in the IP communications coding world, one of those few is...

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Cluecon Sponsor YTel CEO & CTO: How Voice Providers Can Leverage AI & IOT

The best conferences and exhibitions are the ones in which we have had the chance to get to know some of people...

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Future of the Multifunction Peripherals (MFP)

MFP’s (Multifunction Peripherals) take up valuable real estate in an enterprise office environment.  As the world goes more digital and more green,...

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IoT and Real-Time Communications Convergence (Part 1)

August 15, 2017

At first glance, it might seem oxymoronic that IoT and real-time communications would converge.  I mean, IoT is all about sensors reporting information right?  I would say yes, mostly right. 

MVNO's Need Their Own Infrastructure To Differentiate

August 8, 2017

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying to differentiate via marketing / branding isn’t good enough anymore.  So MVNO’s are putting in some of their own infrastructure to use with the host network to create functional differentiation in addition to the marketing differentiation.

Future of the Multifunction Peripherals (MFP)

August 1, 2017



MFP’s (Multifunction Peripherals) take up valuable real estate in an enterprise office environment.  As the world goes more digital and more green, it stands to reason that there will be less printing, less scanning, and less faxing. But they will remain essential to the office for when you do need to print, scan, or fax. So, what can you do with them to maximize the real estate?

WebRTC for Business People - Update

July 25, 2017


Three or four years ago, when WebRTC was still a strange concept, Tsahi Levent-Levi wrote a paper called “WebRTC for Business People.” That paper helped a fledging community of application developers, vendors, service providers, and enterprises understand WebRTC.  He has updated that paper now in 2017 and you can obtain it here

There are quite a few nice tidbits in that paper, one key one being that WebRTC as a spec is still being standardized at the W3C and IETF.  

Unified Communications in the Cloud

July 18, 2017

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat determined by economics and the fact that enterprises have already set in place communications systems that have been paid for and work.  But let’s say that you as an enterprise have determined the time is right to move to UC.  Should it be premise-based or cloud-based?   Some enterprises are worried about losing control and want on-premise equipment. 

What Should the Next Generation SBC Be Able to Handle?

July 11, 2017

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore.  But alas, SBCs have been around for over 15 years now. The original SBC functions that were there to support peering for IP – IP networks, such as connectivity in the form of IPv4-IPv6 interworking, NAT traversal, and SIP protocol translations and security in the form of DoS support, toll fraud, signaling encryption, and packet protection are still very much important, but the SBC has been asked to do more these days.  So if you have an SBC from the “old days” it’s likely not pulling its weight.

Unified Communications Murkiness

June 27, 2017

Everyone is talking about UC these days.  But what is it?  And why hasn’t everyone deployed it yet?

First of all, UC is a murky topic.  Unified Communications at it’s most basic level is voice, email and presence/IM capability in an application. 

SIP Trunks and Whaaaat???...Gateways...but not SBCs?

June 20, 2017



Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since we still sell them. Certainly, IP is growing and SIP Trunking is growing, but for most companies this means a gradual transition, not a full scale wipeout of existing technology. Why? 

Fax Still Going Strong

June 13, 2017


Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN technologies, continues to endure and keep going way past what the “pundits” may have predicted.  To me, that is because the pundits live in a very advanced world, and don’t understand how economics really shape enterprise business decisions. 

What's Going On with WebRTC? - June 2017 Update

June 6, 2017



The hype is dying down.  The press has moved onto IoT, NFV, and clouds.  WebRTC is yesterday’s news.  You don’t hear much about it anymore.  I haven’t written about it in a while even. 

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