Jim Machi : Industry Insight
Jim Machi

As an enterprise, why you should care about 5G

As an enterprise, why should you care about 5G?  I mean, after all, it means new phones, new bring your own...

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New VTech Devices Bring SIP and Key System Functionality to Business

Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with...

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Jenne Becomes Leading UCaaS Value-Added Distributor

As resellers evolve from selling telecom hardware like PBXs to UCaaS, they often need help to figure out how to do it...

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Altaworx Helps You Launch, Monetize and Scale Telecom Solutions

IoT billing can get quite expensive as carrier plans do not always fit the usage pattern of devices. In a conversation with Rickie...

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Characteristics of an Enterprise SBC

   As enterprises move to IP voice services and SIP Trunking, enterprise SBCs are required as a border element to protect the...

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With Yeastar, Becoming a Telecom MSP is a Massive Arbitrage Opportunity

Recently we wrote about how telecom resellers are becoming MSPs, providing UCaaS solutions on their own, without the need to rely on...

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3CX Aims to be Top 3 in UC Software

MSPs and resellers in telecom are going in three directions. The first is business as usual. They continue to sell boxes and/or...

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As an enterprise, why you should care about 5G

May 15, 2018


As an enterprise, why should you care about 5G?  I mean, after all, it means new phones, new bring your own device, new payment plans, etc.  A potential headache since all the other new mobile improvements have inevitably meant that to the IT manager.

However, let’s think about this a little differently. 


Characteristics of an Enterprise SBC

May 7, 2018

 

 As enterprises move to IP voice services and SIP Trunking, enterprise SBCs are required as a border element to protect the enterprise network from the outside IP network it is connecting to.  And that enterprise SBC will likely be connected to a PBX, so there are requirements, beyond network to network peering SBCs that demarcate two service provider networks, that an enterprise SBC will need to have.  

Is Texting Still Growing? Depends.

May 1, 2018





Two weeks ago I wrote about fax, last week I wrote about voice and this week I will write about text.   While most of us have “heard” that texting is decreasing, it’s important to understand what the definition of texting is in that context.  Sure, text in the context of carrier based person to person SMS texting is declining.  But if you add in the various incarnations of the text “substitutes”, or messaging apps, such as WhatsApp, Facebook, Apple Message, Skype, Jabber, HipChat, etc.



Why We will need Voice Services

April 24, 2018

Why Not Move to Cloud Fax?

April 16, 2018

 

The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud based solutions can now be offered to the enterprise.  Faxing is a great solution to be offered in the cloud.  

SIP Trunking and Marking the Evolution of the Enterprise 2

April 9, 2018



Last week, I explored the SIP Trunking market and started to explain the benefits of SIP Trunking.   Enterprise IT cost savings, as explained last week, is a key driver.

There are also savings on calls, especially long distance calls.  There might be IP to IP calls via a service like Skype so there are no long distance charges at all, or there might be IP to PSTN calls, where the move to the PSTN occurs locally so it’s only a local call. 

SIP Trunking and Marking the Evolution of the Enterprise

April 2, 2018

 

Many of us in the industry live VoIP, and live VoIP even more.   As such, some people are surprised that people still have kitchen phones, that telephone poles still exist, and that gateways are still out there.  They think the whole world is on SIP and IP already.  

The rise of video calls and video call monitoring

March 27, 2018


Video calling is becoming more prevalent.  Obviously, smartphones have played a huge role here.  There are analyst reports regarding millennials increasing their usage of video calls.  WhatsApp allows video calls, and as of May 2017 subscribers were making 55 million video calls per day. 

The Rise (Again, and again, and again) of Edge Computing

March 20, 2018



Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When I first started work, we all programmed with mainframes from a dumb terminal.  Computing resources were in the mainframe. 

Where your UC solution should be is not the same for every business

March 12, 2018




There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise equipment (CPE) or should it be in the cloud? 


But what is right for your neighbor might not necessarily be right for you. 

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