Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
37 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

New Home: ChannelPlaybook.com

We have a new home for the blog: check out ChannelPlaybook.com Follow me on twitter for the latest news and updates: https://twitter.com/radinfo...

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Using Chat Programs for Payments

Mobile payment has been around for some time.  In some cases, there are mobile apps you can download from your bank, allowing...

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Paul Ryan: Smartphones Are Cleaning FEMA Out

According to Speaker of the House, Paul Ryan, people are using smartphones to apply for FEMA assistance at unprecedented levels and as...

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IoT and Real-Time Communications Convergence (Part 2)

In my August 15th blog, I introduced a whitepaper we have about IoT and Real-Time Communications.  I’ve gotten a few comments about that blog and...

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Tunnel is the Professional way Call Centers Text Customers

WhatsApp revolutionized consumer texting. Slack did it for business. Tunnel wants to do it for call centers. There is no shortage of...

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Roku IPO Reminds us Tech is an Oligopoly

Roku is a company that defied the odds - competing in a market with Apple, Google and Amazon and somehow persevering by...

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Watch out Slack, Here Comes Flock

There is no shortage of competition for the enterprise messaging customer. Slack is the acknowledged leader but Cisco, Microsoft and everyone seems...

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Newfies-Dialer Founder Belaid on Voice Broadcasting, AI, Chatbots

August 3, 2017

Areski Belaid, Star2Billing CTO and founder, as well as Newfies-Dialer explains his company's services that can push a business and especially contact center business forward to better organization, customer retention, and communications. His Newfies-Dialer is a Cluecon sponsor, and the voice broadcasting system has some awesome news. Read on!


1.

VoIP and Coding Addicted OpenSIPs Founder Bogdan Iancu Insight

August 2, 2017


The most superb community builders are few and far between, and in the IP communications coding world, one of those few is Bogdan Iancu, founder of OpenSIPs. Meet him in person at Cluecon.com where Zoiper gal and guys will show how #BLF and SIP #presence works in front of FreeSWITCH. 

SIP setups where OpenSIPS acts as a front-end for a farm of class 5 servers are very popular because the architectures combine the best of both worlds: robust and optimized handling of SIP signaling with feature-rich class 5 softswitches.

I interviewed Bogdan Iancu, and I want to share his answers with you.

1. In a few words that would make sense to even my Dad or a newbie to open source development, what does your company do for its clientele?

Everything is about communication, or about transporting voice, person to person or in bulk fashion.








Cluecon Sponsor YTel CEO & CTO: How Voice Providers Can Leverage AI & IOT

August 1, 2017

The best conferences and exhibitions are the ones in which we have had the chance to get to know some of people and companies, in advance, that will participate. Ytel is a Cluecon 2017 sponsor. The company recently sponsored the Million Dollar Shootout at charity golf tournament to benefit Anaheim-based charity, Caterina's Club. They were recently awarded Category Leader for X5 Cloud Contact Center by GetApp. I interviewed their CEO Nick Newsom and CTO/CIO Matt Grofsky to share more about them with you.

Nick Newsom, CEO
Nick has been involved in phone technology for over 20 years. From his early days as a ham radio operator, Nick founded Ytel to give small and medium size businesses access to call center and communications software normally reserved for large corporations.


OrecX on Call Recording Essential for Customer Service and Liability Purposes

July 27, 2017

OrecX is a go-to for screen recording, cloud recording, open source recording, and quality monitoring reliability and innovation. Bruce Kaskey, an OrecX co-founder, has over 28 years of experience in technology product management, sales and marketing. Prior to OrecX, Bruce worked at Stevens Communications and Eastman Kodak. OrecX is a sponsor for and Bruce is a speaker for Cluecon.com scheduled for August 7 - 10, 2017 in Chicago, a conference filled with hands-on workshops, coding and hackathon games, night-time parties, presentations and panel discussions.

You'll know exactly who Bruce Kaskey is and a little about him and OrecX after our short interview.

Meet Saúl Ibarra Corretgé Who Will Present Multi-party Video Conferencing and Novel Way Bring it to the SIP World

April 29, 2017

Have you met Sal Ibarra Corretg? My first interaction with him online was when he "liked" my tweet I replied to his Twitter profile @saghul post: "Brian West summarized it well during a Cluecon talk: we in the communications industry don't communicate very well." BTW, Brian is a pretty wise guy, in a good way, and so is Sal. Sal is presenting "Jitsi, Open Source Conferencing" Day 1 of OpenSIPS Summit May 2, 2017 in Amsterdam. I'll be near front row ready to learn. 

Telnyx Dave Casem Interview - Democratizing the PSTN, Be Your Own Carrier

April 27, 2017

Telnyx is a key sponsor for OpenSIPs Summit May 2-5 in Amsterdam. I remember what a great job Telnyx did in its sponsorship for Cluecon and ITEXPO. Their business strategy comes across as uncontrived, focused and interesting. 

David Casem, their CEO and Co-Founder, shares insight on industry buzz terms like BYOC and UCaaS for 2017, how Telnyx fits in, what their Mission Control Panel and API enables, what is important in regards to SIP trunking and direct inward dialing, and how they make decisions in regards to which events like ITEXPO and OpenSIPs Summit to participate.

First Hackproof Wi-Fi, then Grab Some IP Communications

April 20, 2017

While most of TMCnet blog readers want to monetize IP communications, most of the world just wants to be able to use IP communications. It's less expensive than traditional telephony and sometimes free. Problem one can be not having access to network, bandwidth, and Internet service provision in general, or maybe the local ISP offers poor quality network. Problem two can be keeping that network hack-proof.

Having residential and business hackproof can be pretty crucial.

Communications Tech Development = Code + Human Resources > Enter OpenSIPs Summit 2017 Amsterdam

March 22, 2017

A big difference between a successful communications technology corporation, startup or project and a flop is the development of the solution behind it all. Development = code + human resources. Trust, experience and knowledge are the three must-haves in rolling out new products and services that customers, user members, and investors love. OpenSIPs offers all three to assist you with your current human resources or to hire new and the code that works, that adds new and improved features as innovative developers provide.

Like a Room without a Roof, Women in IP Communications

February 14, 2017

   








    

Pictured left to right and top down are some faces in VoIP: Yana Stamcheva, senior software developer at Atlassian; Jennifer Hashimoto, senior implementation manager at Caztel Communications; Kathleen King, public relations at FreeSWITCH; Celeste Mangani of Celeste Mangani of QXIP and HOMER; Mira Georgieva, president of Zoiper: not pictured but well-known in VoIP is Allison Smith, the VoiceGal!

A lot has changed since 1995 when I first tried Vocaltec's Internet Phone in the classroom full of 8th grade students. I was their English teacher. Four years later, I was putting in 15 hour work days with a VoIP startup called Super Technologies, Inc. with low cost or even free calling via something called Super Phone, very popular in India. 

Inspired and encouraged by people like Jeff Pulver, Rich Tehrani, Rehan Allahwala, (the other Super Technologies, Inc. and later DIDX co-founder), Jagdish Loganathan, Arslaan Ikram, Melinda and Herman Dewitt ...














The DID is Dead and T-Mobile Revived It

February 8, 2017

















The DID is dead? T-Mobile proves your phone number, your digits, your DID (direct inward dialing) are a hot commodity! Move over webRTC, IoT and big data. The traditional contact form is still around.















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