Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
37 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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External Battery Power Bank for Microsoft Surface Book

If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news for...

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Back from Hiatus and what Went on at MWC - The 5G and AI Hype Game

  After a short blog hiatus, I am back in the blogging saddle.   The integration of Dialogic CCD into Sangoma has been...

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Where is the Money in Communications Platform as a Service

March 13, 2018

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at the same time, meet the needs of those who have let go?

CPaaS is an acronym that is trending as big as "blockchain." Trends make us a little crazy wanting to get involved without really understanding how they work and what we can get out of them for ourselves and for our customers and other VIP.

We have to keep in mind the security matters for special customers like governments and medical institutions, the red tape in huge organizations and also the nimbleness of new mash-ups (as old as that word feels already today). How do you change the way your current and potential customer sees you...



Cloudonix CTO on How Contextual Communications Saves $ and Time

March 6, 2018

Eric Klein, Cloudonix COO and author of The One: A Cruise through the Solar System, is the contextual communications expert that I interviewed at ITEXPO 2018. Automatically, I thought this must have something to do with recognition of people’s tone and other nuances of voice that we use to understand each other’s communication… kind of like what James Tagg, ex-CTO of Truphone and founder of the Penrose Institute, Hacklands and cen.ai Basic Intelligence Token (BIT) talked about at Cluecon 2017. When I asked Eric if my guess was correct, he responded with a description of use cases that includes the tech behind it and the way it makes solving customer service challenges big time.


He says, “We have one customer here in the USA that is running about 5 million devices on a very small footprint.


How to be the #1 Managed Service Provider MSP

February 20, 2018

May I introduce you to SP Homerun Inc Chief Thought Leader Joshua Feinberg? He presented on the topic "How MSPs, Hosted and Cloud Providers Can Choose the Right Niches and Avoid Commodization" at ITEXPO 2018 in FT Lauderdale. He explained the differences among a VAR, MSP, collocation company and cloud service providers.

"The lines between them have never been blurrier," he says. 

Jeff Pulver to Present at ITEXPO 2018 BlockChain

February 2, 2018


Retro Jeff Pulver and friends from VON show 2007...see anyone you know?!

















Jeff Pulver, who I can't help but follow every direction he takes because his name is one of the first I heard when I began playing with VoIP in the middle school classroom where I taught English, is known as the father of VoIP. He is chairman of several exciting startups and will present at the ITEXPO 2018 co-located BlockChain conference. He is chairman of Alchemist, a full-service blockchain advisory and investment company, specializing in token sales and end-to-end product development of blockchain applications. Alchemist, BTW, has been founders, advisors or investors in over 25 ICOs with a total market cap of over $80B, behind preeminent projects like Ethereum, tZERO, Lisk, Bancor and ZCash.

Can't wait to hear him and the other inspiring industry leaders like him during the Blockchain conference and all ITEXPO 2018 co-located conferences.




















190 million people use Quora | you should, too

January 24, 2018

Using Quora 5 - 10 minutes per week in a meaningful way is destined to be much better for your business than the same time spent on Facebook, in my opinion. It is not as cool though, right. Quora, which BTW is worth $1.8 billion according to TechCrunch, offers an opportunity for all of us to learn, teach, build our brand recognition, and gain industry respect. 

Type in "What is blockchain used for besides Bitcoin?" in Google search, and the first answer is a Forbes magazine article highlighting an awesome answer by on Quora.

When Will eSIM Replace GSM and Enable Stressfree Communication

December 21, 2017

Well, I don't really see how it can be stress-free because Internet is not always dependable anywhere. Will the SIM card as we know it today cease to exist and instead people will become accustomed to instant virtual numbers as needed over networks of all types, making worldwide travel and stressfree communication the standard?

Virtual number, direct inward dialing and network technology are all different now than they were in say, the late 1990s. I remember when all I could get was CDMA in the US which meant I was situation-normal-all-messed-up from 2002 - 2010 even while traveling for DIDX in Europe, Middle East and Asia. I had to keep the same phone number no matter where I moved unless I used a virtualphoneline and routed it via FreeWorldDialup or something like that.

Can Twilio API Interact with a Pager? Rocking the Pager Array!

December 19, 2017

Who still uses pagers in 2017 and who will continue? Why? Medics, emergency responders and people who dig older technical devices like pagers, ham radios, rotary telephones, old typewriters and such. They use them for enhanced privacy, security, old school feel, hipster addiction, and so on. 

Experts Duffet, Moshe, Tehrani on ITSPs, Integrating New Tech, Disaster Preparedness

October 18, 2017

 

A few days before Astricon 2017, TMCnet's Rich Tehrani, Telespeak and Asterisk Community's David Duffet and MongoTel's Moshe BT recorded a video conversation with me about cloud communications gatherings, starting an ITSP, and how VoIP companies can leverage artificial intelligence and other new technologies for business revenue and software development growth. Moshe BT, tagged as the Jewish Steve Jobs of Israel by "Voice of Israel" and also known as founder of now three multi-million dollar telecom / tech companies joined two other well-known IP communications master minds and me. David Duffet, the "one who helps the geeks speak" Director of the Worldwide Asterisk Community and the only certified Zig Ziglar Legacy Certified Coach and Trainer in UK and Rich Tehrani, CEO of TMCnet with 12,300 + organic Twitter followers, and who has helped millions of cloud communications communications companies start and grow successfully since 1999, the year of the first ITEXPO conference.

Newfies-Dialer Founder Belaid on Voice Broadcasting, AI, Chatbots

August 3, 2017

Areski Belaid, Star2Billing CTO and founder, as well as Newfies-Dialer explains his company's services that can push a business and especially contact center business forward to better organization, customer retention, and communications. His Newfies-Dialer is a Cluecon sponsor, and the voice broadcasting system has some awesome news. Read on!


1.

VoIP and Coding Addicted OpenSIPs Founder Bogdan Iancu Insight

August 2, 2017


The most superb community builders are few and far between, and in the IP communications coding world, one of those few is Bogdan Iancu, founder of OpenSIPs. Meet him in person at Cluecon.com where Zoiper gal and guys will show how #BLF and SIP #presence works in front of FreeSWITCH. 

SIP setups where OpenSIPS acts as a front-end for a farm of class 5 servers are very popular because the architectures combine the best of both worlds: robust and optimized handling of SIP signaling with feature-rich class 5 softswitches.

I interviewed Bogdan Iancu, and I want to share his answers with you.

1. In a few words that would make sense to even my Dad or a newbie to open source development, what does your company do for its clientele?

Everything is about communication, or about transporting voice, person to person or in bulk fashion.








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