Yesterday, Infonetics Research announced its Q4 (2008) Enterprise Telephony report.
Amid the gloom of the global economic malaise, which in the fourth quarter of 2008 saw the worldwide enterprise telephony market drop 14% sequentially to $2.3 billion, Alcatel-Lucent enjoyed some success.
The Infonetics report illustrated that revenue is down for all types of equipment including pure IP PBX, hybrid PBX, and TDM PBX, and that the main reason for the decline is the lack of new business creation and business expansion courtesy of a weak worldwide economy.
However, in the face of all this negative news, the report also found that Alcatel-Lucent realized PBX equipment revenue gains in Q4, growing 13% sequentially, which far outstrips the year-over-year, overall PBX market growth of 1.1%. The IP PBX segment continues to improve while sales of traditional TDM gear continue to shrink. Pure IP PBX revenue grew 25% worldwide in 2008.
According to Matthias Machowinski, Directing Analyst, Enterprise Voice and Data, Infonetics Research:
Because of the significantly deteriorating worldwide economic conditions, we expect the overall enterprise telephony market to contract fairly significantly in 2009. Once the world's major economies start growing again, however, a recovery in the PBX market will follow. We expect the market to stabilize in 2010, resume growth in 2011, and hit double-digit annual growth by 2012.