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'Innovating Innovation' at Bell Labs

By Peter Bernstein, Senior Editor

This is part two in a four-part look at Alcatel-Lucent Bell Labs. The first focused at a high level on the context of what made, and continues to make, Bell Labs one of the pre-eminent fundamental and applied research organizations in the world. In fact, Bell Labs as an innovation brand is the most recognizable one globally. 

As promised, focus here is on the ingredients that have created Bell Labs’ world-class culture of continuous scientific exploration and innovation.

Bell Labs: Alcatel-Lucent's Innovation Engine

By Peter Bernstein, Senior Editor

Let’s start with the basics.

The term innovation comes from the Latin innovatus, the noun form of innovare "to renew or change." It refers to the creation of better and/or more effective products, processes, technologies or ideas that impact markets, governments and society as a whole. Today it also connotes an unleashing of ingenuity that results in substantive not incremental positive change — a single word that packs a powerful punch.

In a business context, innovation also represents both current value (in the form of libraries of intellectual property), and the ability to generate incalculable future value. 

Alcatel-Lucent Increases its Research Capabilities in Dublin

To further expand its research capabilities out of Dublin, Bell Labs has announced it is that it is expanding the scope of its reserach there, which, in turn, will create more than 70 new high-tech jobs over the next several years.

Driving Global Eco-Sustainability through ICT Innovation

But, just as reducing the environmental impact of technology will not happen overnight, the discussion around how to best achieve such goals and who should lead the charge is not a one-time conversation. As such, in the January issue, editor-in-chief Ruth Killeen has put together another series of articles to further explore how the ICT sector can drive eco-sustainability not only within its own markets but, ultimately, on a much broader scale across global technology markets.

The Green Touch Initiative from Bell Labs: A New Shade of Green IT

Quite simply, today's networks are 10,000 times less energy efficient than their theoretical minimum, meaning that if networks were built from a purely energy conservation perspective, we could run today's networks for three years using the power required to run them for one day currently - and that's already acknowledging there needs to be some balance between performance and energy efficiency in order to meet user demands.

Smart Choices: Establishing a Solid Foundation for an Effective, Future-Ready Smart Metering System

Smart metering solutions provide power companies with a new, evolutionary way of monitoring and controlling power consumption in a real-time environment. Properly implemented solutions will not only create efficiencies on power grids, but can deliver financial benefits to utilities, who will have deeper insight into and control over their power networks.

Transforming ICT for Sustainable Telecom Applications and Services

In fact, Bell Labs is set to announce a major new initiative on January 11, 2010, which it says has the potential to drive a fundamental transformation in network technology, resulting in a significant reduction of the ICT carbon footprint.

The Eco-benefits of Green IT for the Dynamic Enterprise

Ultimately, there are a number of ways any business can leverage green IT to increase its business operations while reducing its environmental impact - from effective planning strategies to more efficient infrastructure to the business process enabled by IP communications. All of these are central to not only an eco-sustainability strategy today, but to the evolution to a more dynamic enterprise environment.

Using IVR systems as a competitive advantage

The secret to business success is really no secret at all: It's all about providing high quality customer service, whatever your particular industry. In fact, a survey conducted by Alcatel-Lucent back in 2007 found that three-quarters of 4,200 respondents said they would continue to business with a company with which they had a great contact center experience.

A Focus on Eco-Sustainability from Alcatel-Lucent

What was once considered merely a trendy concept has now taken on a significant role in the business landscape, with the majority of business executives confirming that eco-sustainability is not only important, but is, in fact, a key consideration when making communications technology investments.

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