Next Generation Communications Blog


Green IT - Increase Eco-Sustainability in a Converged Communications Environment

By deploying the latest Green strategies, including energy-efficient hardware, but also leveraging technology to hold virtual meetings and reduce paper documents - all of which also increase efficiency in a collaborative environment - the business world, and the telecom space, in particular, has the ability to promote eco-friendliness globally.

Best practices for prioritizing next generation services that customers are willing to pay a premium for

The simple fact is that no single company has the resources or the knowledge to effectively understand which on which services they should focus their efforts for maximum uptake and exposure, let alone develop them for the widest possible audience.

Building a Dynamic Enterprise and Increasing Operational Sustainability Through Green IT

To help enterprises achieve their Green IT goals, Alcatel-Lucent builds and develops its communications equipment in support of and in compliance with a number of environmental initiatives, including RoHS (Restriction of Hazardous Substances), WEEE (Waste Electrical and Electronic Equipment), and electrical emissions, as well as the IEEE's goals towards shaping a more energy efficient communications environment.

Broadband Dependency Creates Bright Future for Multi-Solution Vendors

More specifically, 84 percent of survey respondents agree that broadband is an essential service, making it a less likely target for cost cutting efforts. Perhaps more importantly, subscribers indicate a propensity for upgrading their broadband services -- or, subscribing to a service, for those currently without it.

Alcatel-Lucent Continues Fixed Broadband Growth

Not only is its growth and overall market share competitively notable, since it comes at the expense of Alcatel-Lucent's competition, but at a time when service providers are more cautious than ever with their investments, retaining the top position provides it increased leverage when the economy finally revives.

Next Generation Self-Sustainable Wireless Networking

Despite the incredible innovation in the communications space, both wireline and wireless, and the rapid growth of broadband access in areas that have, until recently, been without that luxury, there are still large populations across the globe that have limited or no access.   

Alcatel-Lucent, with its Bell Labs facilities, however, is looking to respond to the need for broadband access in remote and otherwise inaccessible areas.  Specifically, the company has launched what it says is the first alternative energy laboratory and pilot site in the world targeting the telecom industry in its Bell Labs site in Villarceaux, France, part of it Alternative Energy program.


Through this program, Alcatel-Lucent hopes to drive broadband access into rural areas, even those that fall outside commercial power grids, by developing energy-autonomous and efficient -- green -- wireless networking technologies that will help network operators overcome obstacles to providing broadband access.


The facility includes a wireless base station, powered by a hybrid system comprising solar panes and wind turbines -- as such it creates a power source independent of the power grid.  Researchers are also studying the potential use of other alternative energy sources, including fuel cells and bio-fuels.


"The site offers Alcatel-Lucent and its customers and its industrial, institutional, and academic partners, the ability to analyze, test and validate the solutions proposed by the dynamic, but fragmented, alternative energy sector," said Rich Garafola, director of Sustainable Power solutions at Alcatel-Lucent.  "It is also a center for people within the company and outside to discuss and try out new ideas to bring the world of telecoms and that of alternative energy closer together."

Alcatel-Lucent Tops IPTV Market Report for Access, Middleware

Multimedia Research Group (MRG) recently released the most recent edition of its bi-yearly IPTV Market Leaders Report, and has ranked Alcatel-Lucent as the global number one in the domains of IPTV access and IPTV middleware.   This is the second straight such distinction for Alcatel-Lucent.   MRG's report identifies leaders across the following IPTV segments:   ·         Access ·         Video Headend ·         Video-on-Demand ·         Middleware ·         Set-top Box, and ·         Content Protection/Digital Rights Management.   MRG measured the market position of over 100 vendors tracking the actual numbers of active IPTV subscribers that use (or are supported by) their respective products.   "We are delighted to be recognized -- once again -- as the global IPTV access leader by one of the most influential analyst firms in the industry," says Dave Geary, President of Alcatel-Lucent's wireline networks activities.

Genesys on Datamonitor's Shortlist

TMCnet Senior Reporter Patrick Barnard recently wrote:   Due to the weak economy, companies are shifting their focus from customer acquisition to customer retention. As a result, most organizations - especially those that operate contact centers - are putting a stronger emphasis on customer service.   Barnard reports that in order to leverage advanced features and functionality not found in older, TDM-based systems customers are increasingly investing in new IP-based contact center systems.   In order to assist companies in selecting an IP contact center vendor, Datamonitor has published Decision Matrix -- Selecting an IP Contact Center Vendor. The report provides a three-pronged framework for evaluating IP contact center vendors. It includes a summary of IP contact center vendors' capabilities based on a quantitative assessment of their market impact and end-user sentiment, as well as an extensive review of the technology features that they offer, and uses these criteria to serve as the basis for the positioning of the vendors as "shortlist," "consider," or "explore."   Genesys Telecommunications Laboratories - an Alcatel-Lucent company - was one of only two vendors to make it into the "shortlist" category.     In addition to saluting Genesys in their IP Contact Center report, Datamonitor also found Genesys and its Genesys Voice Portal (GVP) to be at the head of the class in its recent report, Decision Matrix - Selecting an IVR Vendor in the Enterprise.   The IVR Decision Matrix provides guidance for enterprises looking to deploy IVR solutions.   According to the report, in evaluating the competitive dynamics in the IVR sphere, each vendor, including Genesys, was assessed in three categories:   ·         Technology Assessment: the acquisition of VoiceGenie, its support for SIP and H.323 standards, as well as additional monitoring and reporting capabilities, cemented high scores for Genesys in the technology assessment; ·         Market Impact: the large number of IVR customers and consistent double digit growth over the past five years in the GVP business resulted in high market impact scores; ·         End-user Sentiment: Genesys received the highest score in end-user sentiment by demonstrating it is a well known and trusted provider of IVR platforms.   According to Aphrodite Brinsmead, analyst for customer interaction technologies at Datamonitor and lead author of the report, "We were impressed with the next-generation applications Genesys is emphasizing. The release of its intelligent Customer Front Door (iCFD) framework is indicative of the vendor's forward thinking philosophy and commitment to extending IVR functionality."

RFID Opportunity Grows

In a recent article, touchatag: The Interactive Advertising Opportunity, the author cited industry research that highlighted the opportunity that exists in the RFID space.   Analysts estimate that the market for RFID network, software and services will increase over a five-year period from around $1 billion in 2008 to over $6 billion in 2013 (IDTechEx). Strategy Analytics projects that in 2012 around 250 million NFC phones will be sold and that in 2017 over 1 trillion RFID labels will be tagged. According to ABI Research, the RFID market is expected to generate $9.7 billion by 2013.   Well, ABI Research has updated their numbers and is now calling for total revenue earned from RFID transponders, readers, software and services to top the $5.6 billion mark this year, according to the latest market data from ABI Research practice director Michael Liard.   The research study, titled RFID Annual Market Overview, portrays the market as fragmented, but Liard says, "...despite some project deferrals and terminations, there will be market growth."   According to Liard, "...the RFID market continues to be worthy of cautious optimism in the near to mid-term."   These numbers underscore the opportunity for application developers.  A recent article, Developers Key to Success of touchatag Project, further explores the opportunity for developers to leverage solutions such as Alcatel-Lucent's touchatag, to create exciting new applications.

More Good News for Alcatel-Lucent

Recently we noted that Alcatel-Lucent was enjoying a measure of success in the Enterprise PBX space, with Infonetics reporting that Alcatel-Lucent realized PBX equipment revenue gains in Q4, growing 13% sequentially, as compared with the general market growth of 1.1%   Well it seems that the company is enjoying growth on the Service Provider side of their business as well.   Alcatel-Lucent announced that, according to data from Dell'Oro, it has considerably strengthened its market position in the Service Provider Edge Router market segment. According to Dell'Oro, in the second half of 2008, Alcatel-Lucent continued to grow in the edge router segment - gaining more than three percentage points to reach 17.6 percent market share - while the other top-three vendors either dropped significantly or were flat.   The report authors attribute Alcatel-Lucent's success to growth in consumer IPTV and Internet services, increased Internet traffic - particularly video - evolution of mobile core and backhaul networks to IP, and an expanding market for Ethernet and IP VPN services.
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