Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Experience-Centric

August 26, 2015

While search slideshare (now LinkedIn slideshare), I saw this slide, which sums up customer expectations as well as a conversation I saw having with Pete Davis of Panterra.

BYOD is not just an IT PITA (pain-in-the-@ss); it is about the user choosing. That is what Netflix is - user choice (including binge watching). That is what Consumerization of IT is.

What the Studies About UC Say

August 25, 2015

WOW! In a study of 1,000 businesses by Evolve IP, "71.5% were not very familiar with what "Unified Communications" actually is". You can scratch that off your SEO key word list right now.

The stat that "40 percent of participants are already using elements of a Unified Communications (UC) solution" is misleading because UC is a garbage term for many components of voice, video and comms.

Vonage Picks Up Another One

August 20, 2015

Broadsoft is losing customers steadily. Vonage bought its third Broadsoft shop today with the announcement it is acquiring iCore for $92M. "The purchase price represents approximately 1.3 times estimated 2015 iCore revenues." [pr]

"iCore sells its solutions primarily through its large, direct field sales force, adding significant scale and a national footprint to Vonage's existing sales force.

The VoIP/UC Round Up # 2920

August 16, 2015

MetTel's Gary Gluzman has a 2-part look at UC. He mentions Glip and Slack, which are taking off, but I think that much of the new app collective - WhatsApp, snapchat, even Slack - are just replacements for AOL chat - and honestly have not added much to the equation.

I recently explored how one client company used Slack. Everyone liked it; however, it didn't really work.

An Afternoon of VoIP News

August 5, 2015

Vitelity, a VoIP, SMS and Fax-over-IP provider, got bought by Onvoy. Onvoy got bought by Zayo. Zayo spun it off as a part of another Zayo entity (CII or Communications Infrastructure Investments).

Onvoy provides tandem and transit, wholesale VoIP, hosted PBX, long distance, SS7/database services, and call management solutions, including directory assistance and operator services. [TMC]

2 Cloud Studies

August 3, 2015

3 Reasons Most VoIP Providers Will Fail

July 29, 2015

There are about 2000 Hosted VoIP providers in the US (if you include ILECs, CLECs, RLECs and cablecos). They can't all win in the business market for at least 3 reasons.

I talk about Integration all of the time. Why?

Oh, the Promise of UC

July 24, 2015

"Research released by MDS noted that 75% of IT and telecom decision-makers were actively seeking to move towards a UC infrastructure sometime in the imminent future."[source: CV]

According to an Infoweek survey, "more companies are using Unified Communications than ever before, both premise-based and cloud-based solutions. In fact, the percentage of participants that have a UC solution increased from 38% to 44%, with another 25% planning on deploying a UC solution in the near future." [source]

Two problems with this research: (1) the term UC means nothing, so one person could be thinking Office365 and another is thinking a full blown UC platform from Unify or ININ.

2000 Players Have Less Than 40% of Market

July 21, 2015

There are approximately 2000 Hosted VoIP providers in the US. According to market research from Edgewater, "The majority of SMBs have not yet migrated to IP Communications. While adoption rates are higher in larger organizations, as high as 36%, adoption for smaller SMBs (< 100 employees) is less than 25%."

Vonage says only 15% of the SMB market has been penetrated by UCaaS.

Analysts' Views: Part 2

July 7, 2015

My buddy emailed me this morning about the "State of the UC Industry 2015: Experts Weigh In" piece. He asked why it was just about Cisco, Unify, ININ and Microsoft. It is interesting how no analyst report is all inclusive. I know there are 2000+ service providers, but it is the same 25 in every report.

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