Peter : On Rad's Radar?
Peter

On Rad's Radar?

| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

saas

The Big Push to the Cloud

May 25, 2010

The news is awash with stuff being pushed into the Cloud. Everything is going hosted. Reading press releases, it seems that conferencing is changing and everyone is rolling out a hosted PBX solution. It's a frenzy of zombies following the crowd.

Here are the problems: How do you stand out in the crowd?

Posted in Marketing, agents, apps, channel, cloud computing, saas, sales and selling, technology, training

Is Hosted PBX Like BPM?

March 29, 2010

Business Process Management was a big concept about 5 years ago. The concept revolved around integrating business processes into systems for consistent execution of routines. (Heh! I can talk marketing speak!)

Today, we have Hosted PBX coming into small and medium businesses mainly as a cost savings factor, but there are business changes that occur due to the nature of the service.

As companies move to Software-as-a-Service, Cloud services or other hosted offerings, business will change as a result.



Posted in Internet, PBX, cloud computing, data center, saas, telecommunications, training

Channel Partners Need a Net-Head

March 1, 2010

Arrived in Vegas for the Channel Partners Expo (in conjunction with VoIP Nation).  Seems everyone I speak with is looking for sales. We have at least as many channel agents as we have always had, so why the growing need for sales?

I think one reason is that most of the channel partners are TDM. Plug and play.

Posted in Internet, PBX, VAR, agents, bandwidth, cellular, channel, conferencing, fiber, saas, telecommunications, wi-fi, wireless

Will Reliability Be a Factor?

January 11, 2010

I see many folks asking if SAAS (software-as-a-service) will be hurt by data center outages. So I figured I would take a shot at it.

Anything over the IP network is going to be slightly less reliable than the TDM network. The TDM network had 100 years to create the 5 nines reliability that customers have come to expect. IP networks have not had that long - 15 years max to design some kind of reliability.

One big difference is that IP networks have more points of failure. Routers and switches on each end.



Posted in cloud computing, data center, saas, wireline

Were There Highlights in 2009?

November 25, 2009

Ken Camp's Year in Review prompted me to write this. It's been an interesting year. SIP, UC, Cloud, Merger. That's really how I see the blur that was 2009. I attended so many conferences this year.

Posted in CLEC, FCC, PBX, TCA, TMC, agents, bandwidth, broadsoft, cloud computing, economy, saas, sip trunking, social network, telco, tele-presence, telecommunications, twitter, unified communications, voip, xo

A Collision is Coming

October 26, 2009

Another point Nicholas Carr made was that IT and telecom are colliding. A new landscape is coming. 

My thoughts immediately went to GV. Who will be replaced by Google Voice?
  • Who is the commodity?  
  • Who will add Value to the User Experience?
People will pay for easy and reliable. (Not all of them will, but more than enough will.


Posted in PBX, broadsoft, cloud computing, saas, voip

Top Trends for Agents

October 11, 2009

I'm in Atlanta speaking at the Microcorp One-on-One event about Trends in 2010. The three trends that I see for agents are the following: Applications, Quality of Service (QOS), and Mobile Broadband (MBB). But they are kind of inter-dependent. Ubiquious broadband leads to innovative uses and applications.

Posted in Internet, PBX, agents, apps, backup, bandwidth, broadband, cellular, channel, cloud computing, communications, data center, email, saas, voip, wireless

Is the BSA Relevant?

August 26, 2009

I received yet another press release from the BSA (Business Software Alliance). It was about a funny video. Why the PR firm thought it was relevant to me is astounding.

It got me thinking. Is the BSA losing relevancy?  Two things are shaping the commercial software world:  SAAS and Open Source.

The BSA's job is to stop piracy - in the US mainly.



Posted in apps, cloud computing, saas
one-on-one.jpg

Trends for 2010

August 24, 2009

In speaking with Microcorp today about their agent event in October in Atlanta, we were discussing a panel on Trends for 2010.  It's not so much about the vendors, it's about the services that the vendors are offering that will become the next revenue stream for the channel.

This ties in with a TCA listserv discussion about Alternative Streams of Revenue for the Channel Agents. TCA will be hosting an agent call about Electricity with a couple of agents who have been selling electricity to businesses in unregulated states for a while. (Paetec offers this to agents as well).  Other topics include Web Strategy (like Lead Generation through Search Engine Marketing (SEM) and Social Media Marketing); SAAS; 4G; the Cloud; and Managed Services.

It won't be enough to just sell TDM in the future, you will need partners to offer Telecom Expense Management (TEM) and Auditing as well as all the new services coming down the pipe (electricity, SAAS, cloud, 4G, VOIP, SIP Trunking, etc.). 

Maybe we are heading into Master Agency 2.0 - the dawn of an era when the master agent will have to be more than a collection of carrier contracts. What do you see that you might need from your Master Agency in the future?





Posted in TCA, TEM, channel, cloud computing, saas, sip trunking, telecommunications, wimax

Cloud Storage by Mail

May 21, 2009

Posted in apps, backup, bandwidth, cloud computing, data center, saas
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